Kin Custom
Kin Custom Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kin Custom has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied, praise the products but cite poor communication, high price level, and problems with support and discounts.
Positive Feedback
Customers note the company’s products as a pro and acknowledge clear recommendations to verify orders before purchase.
Negative Feedback / Risk Areas
- Recurring customer service failures and unresponsiveness cited in Kin Custom reviews.
- Reports of billing issues including being charged twice and difficulty obtaining refunds.
- Complaints about incorrect contact numbers and lack of support documented in Kin Custom customer complaints.
- Perceived high price level and problems with discounts or offers.
Key Takeaways for Future Customers
- Confirm order details carefully before payment and track back-office entries.
- Expect to escalate if customer service is unresponsive and verify billing immediately.
- Have an alternative contact and be prepared to request refunds if charges duplicate.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kin Custom has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied, praise the products but cite poor communication, high price level, and problems with support and discounts.
Positive Feedback
Customers note the company’s products as a pro and acknowledge clear recommendations to verify orders before purchase.
Negative Feedback / Risk Areas
- Recurring customer service failures and unresponsiveness cited in Kin Custom reviews.
- Reports of billing issues including being charged twice and difficulty obtaining refunds.
- Complaints about incorrect contact numbers and lack of support documented in Kin Custom customer complaints.
- Perceived high price level and problems with discounts or offers.
Key Takeaways for Future Customers
- Confirm order details carefully before payment and track back-office entries.
- Expect to escalate if customer service is unresponsive and verify billing immediately.
- Have an alternative contact and be prepared to request refunds if charges duplicate.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Ohio
Not getting the help in the Support with an order for a customer
- No help for a simple order issue; customer feels ignored.
- Paid order not in Kin Custom import; they refuse to process it and want double payment.
I'm not receiving the help needed to resolve a simple order issue, and I feel ignored. I have already paid for one order for a customer, which was not showing up in the system on the Kin Custom back office, specifically in the import section.
So, I entered the same details on the POD section of my back office and paid for the item. However, they are refusing to process that order for me and are trying to make me pay twice for it.
I have spoken with someone about the situation. It is a very straightforward issue to rectify, but I am not receiving the necessary help and support to process the correct order.
- Products
- Not communicating with creators
Preferred solution: Deliver product or service ordered
User's recommendation: Make sure you get everything right before the customer orders any products through your site from this company or you will not get the help and support you need and they may end up taking money from you twice.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuery about the packaging
I dialed and it was someone else's number, my issue is genuine so, if
somebody is actually reading this reach out to me ASAP
User's recommendation: kindly have your own number on your Website
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