Very Disappointed

Ordered 4 beef polish boys and I was given 3 beef and 1 pork instead. I paid for 4 beef which is slightly more. This is actually the second time that I asked for beef and was given pork instead. Both times my receipt reflected beef but the cooks made pork. Once I made it home and realized the mistake-they were already closed for the evening. I would love if they only offered beef to prevent this from happening or stress the importance of getting this right to the cooks.

User's recommendation: Don’t order when they are closing soon just in case you need to take your order back.

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ID
#2165800 Review #2165800 is a subjective opinion of poster.
Location
Cleveland, Ohio
Product
Kims Wings Polish Boy Sandwich

Kim's Wings

I called to place an order at 6:15pm on Sunday, December 30, 2012. A man answered the telephone, and since my cellular phone cut out for a brief moment, I was unable to hear what he said, so when he said "Hello" for the second time, I asked, "Is this Kim's Wings?" His reply was, "That's what I said when I answered the phone, Kim's Wings on St. Clair." This is not the only time that I have had rude service. The restaurant has pretty good food, but not good enough for me to spend my hard-earned dollars listening to sarcasm and being treated rudely. Luckily this order is for my mom, because I woudn't give these people a dime. This is just another reminder that good customer service has really gone out of the window.
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ID
#371497 Review #371497 is a subjective opinion of poster.
Location
Cleveland, Ohio

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