JOCELYNE A Ora

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DEAR SIRS, WE ARE LOOKING FOR IMPORT AND...

DEAR SIRS, WE ARE LOOKING FOR IMPORT AND DISTRIBUTIONSHIP COOPERATION FOR KIMBERLY CLARK IN LEBANON. LOOKING FORWARD TO READING FROM YOU. THANK YOU AND BEST REGARDS JOCELYNE AOUAD
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Dennis T Bjq

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Verified Reviewer

Poor wuality

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On the last 4 boxes of Kleenex, the plastic that separates the Kleenexs in the box has come out of the box after only 10 tissues have been taken out. I will no longer buy Kleenex tissues.
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Preferred solution: I would like to see Kleenex boxes of tissues have the plastic stay in the box to help keep the tissues easily available to grab one at a time.

User's recommendation: Buy Puffs

Anonymous
map-marker Virginia Beach, Virginia

No longer buying Viva paper towels. So unhappy!

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Since you changed your paper towels the quality has changed. I will not be buying Viva any longer.I am going to try to send you samples of the old and the replacement.This is not acceptable to me.F
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User's recommendation: Find another product. Not Viva

Anonymous
map-marker Indianapolis, Indiana

Paper towels are messed up

Very nice !!! Sending me a Visa card I didnt have any trouble at all!!! Why do these people want a hundred words ? REALLY Angry
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Resolved
Kegobone D
map-marker Johannesburg, Gauteng

Resolved: Not satisfied with their product

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Updated by user Apr 04, 2022

Not at all.

Original review Apr 04, 2022
I bought baby soft toilet papers that packed in 18s, it was four pack of that only to find out the were damage rolls on one of the pack I lay a complain last year 2021 November,. Did not receive any feedback, the I open another pack while I was waiting for their response in January 2022 I found another damage in that pack I did call them then ,they say I must take picture of those packed with ref no I was given, I did so but they kept quite until I called their customer care line today earlier I called then they send me some voucher of R10 ,99 which I was not happy with when I told them I've spend so much for one pack the lady cut me off , I'm not happy with the level of service I've got from Kimberly Clark baby soft company
Warm regards kegobone
Email kegodhl@***.com
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Loss:
$230

Preferred solution: Full refund

User's recommendation: Please don't let Kimberly Clark to take advantage of your right as cunsumer

Kay A Tzf

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Verified Reviewer
| map-marker Cherry Hill, New Jersey

Scott bathroom tissue is awful now.

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Kimberly Clark - Scott bathroom tissue is awful now.
I have used your product for decades and it was never a question of what brand to purchase. I had so many of the 12 and 20 packs in my basement, but continued to buy it. I opened a package manufactured more recently and was appalled at the bait and switch. I can't believe this product passes any quality control or market testing. I am a Kimberly Clark customer no more.
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Pros:
  • Past quality

User's recommendation: Look for any other product.

Michele G Zdu
map-marker Warren, Rhode Island

Damaged goods

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Kimberly Clark - Damaged goods
Kimberly Clark - Damaged goods - Image 2
I purchased toilet paper and 2 rolls where in usable, I have never come across this before for the price I pay this should not happen not with the rising costs of the product
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Preferred solution: Full refund

Anonymous
map-marker Wrexham, Wales

Order no. 22-0807*-***65 not delivered

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Very bad service. My order no 22-0807*-***65 which was suppose to deliver by 13/1/22 but still I didnt receive the order. I didnt receive any information about this.
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Diane S Vnp
map-marker Madison, Wisconsin

Unglued Kleenex box ends

I purchased a 10 pack of Kimberly Clark trusted care Kleenex boxes. Upon getting them home I see that 8 of the 10 boxes are completely open one at least one end. The glue appears to be so minimal on two spots that it didn’t hold. Unless I tape or reglue the boxes the Kleenex fall out. I am unable to get to the location I purchased them currently. Wanted you to know that this occurred and was an unexpected inconvenience Diane Stapleton
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Anonymous
map-marker Bala Cynwyd, Pennsylvania

Depends Product info

I do not wish to be in a category that is considered "pissed" a vulgar and repulsive word that shows disrespect to your customer. I just wanted to find out where I could purchase your product locally. I found a competitor's product and I am using that product for my needs. You can take my email address off your distribution list please.
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Jeanette W Dpt

Poise pads ruining my underwear

Poise ultra thin long length # 5 pads stick to my underwear and will not completely come off. Washing does not get it off. Ive ruined several pairs of nice underwear. Very disappointed and will buy a different brand.
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1 comment
Guest

So you solved your own problem by buying another brand. But you felt the need to tell the world about your nasty underwear?

Ursula B Xan

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Verified Reviewer

Kleenex

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Do you have any REAL customer service? If so, please have a REAL HUMAN call me! URSULA VITANZA. 714-235-****
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Pros:
  • Past quality

Preferred solution: Let the company propose a solution

Jadon Amp

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Verified Reviewer
| map-marker Springboro, Ohio

Coupon expired

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Julie was very helpful. Because of Covid I was not able to use the manufacturers coupons before the expiration date. The coupons were originally sent because of a six inch long piece of wood going through multiple rolls of toilet paper. I am extremely pleased with your friendly and efficient staff in customer service.
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User's recommendation: Absolutely

Rana Kau

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Verified Reviewer

Unlimited Toilet paper at low cost

I want to give you a big stock of toilet papers at low cost and good quality from pakistan we have good industry
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Pros:
  • Distrubutes nationwide
Jul S

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Verified Reviewer
| map-marker Spokane, Washington

The kleenex boxes are BADLY DESIGNED and are impossible to use for people with disabilities

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Kleenex now has a very stretchy plastic insert that does not last for the whole life of the kleenex tissues. It stretches, so the kleenex fall into the box making it difficult for people with any kind of handicap with their fingers to use. I TRIED to complain online but had to "create an account", then was told my password and my email were invalid. At that point, I had had enough. Apparently, this company does not really want complaints to help improve their product. Kleenex will no longer be my first choice or any choice.
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User's recommendation: Why bother?

Mark S Pdo

20 count package of defective Scott 1000

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My package was defective, customer service sent a card to replace the product. After activation of my card I attempted to purchase a replacement, the card was declined. After checking the activation of the card I made a second attempt to replace the product, and again it was declined, I then asked the lady to do credit card and that too was declined. Another call to customer service insured me a representative would contact me in a couple days, that was last week. I don't understand why this has to be so hard or aggravating.
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Preferred solution: Deliver product or service ordered

User's recommendation: Don't expect any help from customer service!

About

Related Companies

Huggies, Poise, Scott Products, Cottonelle, Kleenex

Summary

Kimberly Clark is an American personal care corporation that produces mostly paper-based consumer products. Kimberly Clark brand name products include "Kleenex" facial tissue, "Kotex" feminine hygiene products, Scott and Andrex toilet paper, "Cottonelle", Wypall utility wipes, "KimWipes" scientific cleaning wipes, as well as "Huggies" disposable diapers. Based in Irving, Texas, it has approximately 56,000 employees. Kimberly Clark UK holds a Royal Warrant from Queen Elizabeth II and the Prince of Wales in the United Kingdom. The corporation is also listed among the Fortune 500. Kimberly Clark has been on the market since 1872. It was founded by John A. Kimberly, Havilah Babcock, Charles B. Clark, and Franklyn C. Shattuck in Neenah, Wisconsin with US30,000 capitalization. Currently Thomas J. Falk occupies the position of CEO.

Kimberly Clark reviews and complaints

Kimberly Clark is ranked 80 out of 329 in Household Essentials category

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