Creta Ffh

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Verified Reviewer
| map-marker Newburgh, New York

Scammed

Kikoff - Scammed
Kikoff - Scammed - Image 2

Viewed ad on utube. Im struggling with finding a place to live so I decided try Kikoff.

I totally read all disclosure and agreement and it never stated that loan was only used at their stores, and you will not receive a physical cardUntil money was withdrawn from my account. I had chosen the Ultimate Plan, and it stated $35 monthly for a credit limit of $3,500 to spend anyway you choose. Even that was not at all accurate, it was only $420 limit. I tried to reach out to customer service with number provided and was unable to connect to a live person.

If there whole disclosure and agreement is read, it gives you false pretense.

So unbelievably sad. Now I am less $35, and want my money back.

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Anonymous
map-marker Alba, Texas

Ask for help and I have to pay to chat with a customer service

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Well why do we have to pay to ask a customer service a question about starting account with kikoff *** the company name says it all if you don't pay to ask customer service a question they will kikoff for sure. Stupid app

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Council Zwy

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Verified Reviewer
| map-marker Charlotte, North Carolina

*** giving me the run around

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Kikoff - *** giving me the run around

I paid my Konvo..account 10/13/2023 now its on my credit like I didn't abd I made a extra payment today

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Tanika Lyt

Kikoff no contact info

Im being charged by the app kikoff and it does not let me sign in to unsubscribe and the company does not have a customer service number and even the submit a ticket option requires an account number which I dont know. They dont even have an email available to reach them.

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Loss:
$20
Pros:
  • Supposed to help build your credit
Cons:
  • Cant call the company
  • No contact information
  • Cant unsubscribe

Preferred solution: Full refund

User's recommendation: Dont sign up with kikoff

Garth S Rqv
map-marker Portsmouth, Virginia

To investigate kickoff stop them from robbing people

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Updated by user Mar 08, 2023

It’s causing a problem with my credit score I can’t close or contact kickoff even my bank tried contacting kickoff with no response or way to contact them

Original review Mar 08, 2023
Credit karma never contacted me and they are the people that got me in the mess with kickoff I never received anything absolutely nothing from kickoff they have no way for anyone to contact them its more like a total ripoff or a scam to keep getting a very small amount of money each month with out any explanation for the $12 a scam enabled by credit karma
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User's recommendation: Don’t accept anything from kickoff

1 comment
Guest

I’m also having an issue with kick off I used one of their credit building programs last year were you pay like 50 bucks a month for 12 months and then at the end of the 12 months you get that money back and a check and they’re supposed to report positive payments to the credit bureau. I did get a check after year however, not one single time did they report any thing to the credit bureaus.

So fast forward to March of this year. I received my check in February and I decided I no longer wanted to participate. However, I can’t cancel. When you want to cancel you have to email support at kickoff.com.

That is not a working email so you cannot email that. So I called the company and the company insists it is a working email and that’s the only thing you can do. and every time I say it doesn’t work I am met with some Indian telling me wait 3 to 5 days for their response and I tell them again I will never get a response because they’re not getting my email. Again they respond wait 3 to 5 days for your response .

I told them again this time I yell at them the only response he gives me is, ma’am it is a working email I have many customers who email them every day. So I tell them again well there’s something wrong on my end I can’t reach them so that’s an issue can’t I talk to somebody he claims he can’t find my account and because he can’t find my account I am not allowed to speak with a supervisor. The worst part about it is that they are still trying to take the money out of my card so I have to keep my card blocked 24 hours a day and if I want to use my card I have to unblock it and use it really quick and lock it again and hope they charge doesn’t go through. It’s been about three months, and they are now reporting to the credit bureaus I have missed payments.!!!!

so they never reported to the credit bureau positively (which was the whole point of this) what their shirt to report negative. And the worst part about it. This isn’t even a Credit Card or a bill. I don’t owe them any money.

It’s supposed to be like a savings account that I add money to every month and I get it back in a year. So how are you reporting to the credit bureau that I have failed to make payments. Payments for what???? And if my account ended in February why are you automatically renewing it.

I’m so furious and I don’t know what to do.

I even tried to call them again yesterday and I was met with the same issues that I had in March being told to email that email which I tried again thinking well maybe it works now and Shernoff. I got an error message saying it was not a working email.

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