KIIROO
KIIROO Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
KIIROO has 2.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Beware of customer service issues".
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Billing Practices. The price level of this organization is high according to consumer reviews.
Cleveland, Ohio
Need to return, nor working or even moving noon
Refund my money and respond completely charged has no diagrams or booklet instructions. Send return info.
Not a good experience. No recommendations.
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Verified Reviewer |
Tampa, Florida
Keon is not working.
They claim that they emailed me but I still haven't received an email from them
It stopped taking a charge after four days. I allowed it to air out as I thought that some of the lubricant may have entered a contact. I even applied electrical contact cleaner, but it never started working again. I tried to contact you but could not find a phone number on your website.
So, I submitted a repair ticket as instructed. Your website said I would be contacted back within 48 hours but it's been over a week and no one has contacted me. My name is Lloyd Marks. My phone number is +190******** and my email is LMarks1950@***.com.
Please contact me so that we can arrange to have the machine either fixed or replaced. Thank you.
User's recommendation: Beware of customer service issues
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It appears that you were not ignoring me but that, for some reason, I did not get your response. I just sent an email to info@***.com.
It is from LM****1***@gmail.com.
Please respond to that email so that I know that you received it. Perhaps you could text me at 908-347-**** to let me know that you received my email this time and that you replied to it.
Dear Lloyd, We are sorry to read that you have a defective device. Our support team received your request on 11/11/2024 and responded on 12/11/2024 to request more information from you, however, they have not heard backfrom you since.
We are sorry to read your review here stating that you never received their response. Please check your junk mail or for an email from info@***.com. Our customer support agent reached out to you again yesterday. They are ready to help guide you through the warranty replacement procedure and they are waiting to help you troubleshoot and/or replace the defective device once they confirm the defect.
Hoping for a quick fix for you! Kind regards, Team Kiiroo