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Kidstock Theatre Winchester MA terrible to deal with on refunds

Kidstock Theatre in Winchester, MA may be a great program, and I had heard good things about them, but they are very difficult when it comes to cancellations. They refunded the full fee for the summer program, but would not refund a $50 medical record fee, even when the records were never sent to be processed in the first place. No time was spent on their end to be charged for. My wife wife dealt with a fellow named Paul who was less than helpful and downright dismissive. Again, I would understand having to pay the fee if any processing had actually been done. Very disappointing.
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ID
#185325 Review #185325 is a subjective opinion of poster.
Location
Boston, Massachusetts

About

Summary

Kidstock Theater arranges entertainment events and activities for children and teenagers of different ages, from 3 to 18. Here children can develop their creative skills and talents through visiting theater, dancing or singing classes. Thus, there are costumed shows where small clients can take part and play different roles. Kidstock Theater offers party video links which demonstrate the level of proficiency and organization conducted by the company. The customers can find the staff description, information about fees and directions on the official site. Those who want to receive detailed information about all services provided by Kidstock Theater should register on the Internet page. In addition to all stated above, here can be mentioned that there is a section of upcoming events.

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