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Kids Pass

Kids Pass

www.kidspass.co.uk
What is your customer experience with Kids Pass?

Kids Pass Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Kids Pass has a 1.0 star rating from 1 review and overall sentiment is negative; customers report invalid or out of date tickets and poor response.

Key Takeaways for Future Customers

  • Read Kids Pass reviews before subscribing and verify ticket validity dates.
  • Expect limited customer service responsiveness for refunds, billing and membership issues.

Negative Feedback / Risk Areas

  • Reports of sold out of date tickets and unusable confirmations.
  • Multiple complaints about subscription charges continuing after cancellation and lack of refunds.
  • Difficulty reaching customer service; phone redirects to email or messenger with no replies.

Positive Feedback

Some users note the service can help find local days out and discounted entry options when it works.

View full overview ›

Media from reviews

Kids Pass - Sold out of date tickets
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Wellington Gqp

Invalid token I have bought

Impossible to get through to these on phone, they fob you off to Facebook messenger then you get no reply from them will be cancelling asap.

User's recommendation: Good luck

View full review
Charlene S Gpa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Blackpool, England

Cant buy something

Very poor a couldn't use this on the blackpool pleasure beach so it cost me alot more :( wasn't happy

Loss:
$150

Preferred solution: Full refund

View full review
Anonymous
map-marker Hawkinge, England

Refund on my cancelled subscription

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AI Highlights
  • Cancellation four months ago, yet monthly charges continue; bank statements and emails prove charges; no reply; trading standards will be contacted; contact Rachel WIEGOLD.

Hi i cancelled my subscription four months ago , I have sent numerous e mails to cancel snd to my horror have gone through bank statements to find the amount js still getting taking out every month , I havent had no response and I am contacting trading standards as u have bank statements as proof and e mails and have sent to not renew my subscription.. this company needs to be reported as unacceptable to get more money out of my account when iv issues a cancellation four months ago .. to contact name is Rachel WIEGOLD

User's recommendation: Avoid this rip off company

View full review
Josephine D Qhy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sold out of date tickets

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AI Highlights
  • Purchased two Flamingo Land tickets via Kids Pass for Easter weekend.
  • Tickets show validity until Feb 27, 2022; no reply from contact attempts.
Kids Pass - Sold out of date tickets
Contains 1 confidential file for company representatives

Purchased two tickets through kids pass website for flamingoland with hopes of going over the Easter weekend. Upon receiving the confirmation email from kids pass shortly after purchasing (sat 16th April 2022) I noticed a date on the bottom of email saying tickets were only valid until the 27th February 2022.

So they would not redeem on the flamingoland website. Tried contacting them through email but never received a reply and tried calling them but the number just tells you to email them it as spoiled our plans Angry

Loss:
$69
Pros:
  • Can find local days out
Cons:
  • Get out of date tickets thats not valid

Preferred solution: Full refund

User's recommendation: Don’t recommend

View full review

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