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Verified Reviewer
New Reviewer

No Help

I ordered 1 specific item from Kidrobot and was charged for 6. I don't know how I'm going to get my money back for 5 of the items.

User's recommendation: Be very careful when placing orders with this company.

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ID
#4053468 Review #4053468 is a subjective opinion of poster.
Cons
  • Slow in giving help to a customer
Loss
$370
Preferred solution
Full refund
New Reviewer

Wrong toy

You send us the wrong toy he wanted sonic not tails phunny can you please send us the right toy that he wants
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ID
#3766598 Review #3766598 is a subjective opinion of poster.
Location
Cody, Wyoming
Preferred solution
Deliver product or service ordered
New Reviewer

Resolved: Damage

Kidrobot - Damage
Kidrobot - Damage
Kidrobot - Damage
Kidrobot - Damage
Kidrobot - Damage
Update by user May 26, 2022

Company fixed the issue and I have been provided with product or service ordered.

Original review posted by user May 26, 2022
My name is tony lam Order #211031 damaged items I want to exchange or refund AAAAA AAAAA AAAAA AAAAA AAAAA AAAAA AAAAA AAAAA
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Resolved
ID
#3611975 Review #3611975 is a subjective opinion of poster.
Pros
  • Stuff is cute
Cons
  • Horrible customer service
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

I ordered a box of enamel pin did not get

I ordered a box of The Simpson Treehouse of Horror enamel pins. I didn't get the box they sent one pin I pay for a box of 24 pins. I paid over 134 dollars, for them to give me one pin. So I emailed, on the day I received my one pin to let them they made a mistake it is now two days later. Still no response, I got that automated response from let me they got my email and someone would be send me an email. Still waiting. I will never do business with Kidrobot and will let everyone I know on social media that Kidrobot are shady as *** Stay away from Kidrobot website.

User's recommendation: Kidrobot.

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ID
#3415773 Review #3415773 is a subjective opinion of poster.
Pros
  • Eye catching
Cons
  • Horrible customer service
Loss
$134
Preferred solution
Deliver product or service ordered

Stolen gift card

Somebody stole my grandaughters gift card and somebody charged 43.98 and jt was a american express visa they told me to call you the gift cardnumber is 377935****04391 experation is 4/30 pin 8877 and its really sad if you could do something i would appreciate it thank you

User's recommendation: Don't buy American express visa gift cardd.

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ID
#3240074 Review #3240074 is a subjective opinion of poster.
Location
Ann Arbor, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Never notified that Pre-Order was in stock at Kidrobot :(