New Reviewer

Kidzone Learning Center is unsafe!

Do not send your precious children to either of the Kidzone learning centers! DHS is investigating and have been seen at the center on 10th Street. The daycares are filthy and ARE NOT cleaned overnight. The brakes on the bus are completely worn out, tires on the vans are showing steel belts and have no tread. As a result the children are crowed onto vans exceeding the capacity allowed by law. Vehicles are moved between centers so it may be hard to get a good look. Good employees don't stay long, work is disorganized, meals are lacking in nutritional value-check into it yourself.Patricia does not care for your children's welfare or benefit in any way.
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ID
#411852 Review #411852 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
New Reviewer

Kid Advance.com sold me faulty products and refused to investigate

I ordered a set of Montessori gold bead material from the website www.kidadvance.com. It was shipped to my sister-in-law, whom I purchased it for. When I went to her house to show her how to use it, I discovered that ten hundred squares did not add up to the same size as the thousand cube, as they are supposed to. Instead, nine hundreds was equal to one thousand, and the remaining hundred square was completely above the cube. When I returned home I called to complain. The man answering the phone assured me that they have good quality products, and that it must be my product alone that was faulty, and that perhaps the factory had made a mistake. The website states that they manufacture their own materials in China. He demanded that I submit a photo, which I cannot do immediately since my sister-in-law has the product and lives several hours away. I explained to him that the error was very easy to see if the company had inspected its material at all. He became very defensive, saying "What do you want, to argue?" I told him I was concerned about the way he ran his business and the quality of his materials. He was very beligerent. I asked to speak to a supervisor, who of course, "is not here right now." Nor would he give me contact information for her. He then hung up on me. Do not order Montessori Materials from this company: you have no idea what you will get, and the customer service is horrendous! Not once did he apologize or offer to do anything to assist me.
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2 comments
#993674

I find this weird, I have called kid advance because one of my material was incomplete and they send it right away and very courteous. I have bought a whole classroom of their materials,never had a problem.

And costumer service was really nice, I did returned a material because someone gave me one just after ordered and they return my money in 2 days.

#133245

Sounds like he did offer to investigate by asking for a photo, and then you became belligerent by accusing the company of not inspecting "its material at all." I can't tell from this review which one of you was truly being unreasonable.

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ID
#159922 Review #159922 is a subjective opinion of poster.
Location
Silver Spring, Maryland

About

Kid Advance Return Policy
To read more: https://www.kidadvance.com/info/6/Return_Policy.html
Kid Advance Delivery Policy
To read more: https://www.kidadvance.com/info/5/Shipping_Information.html
Kid Advance Terms of Service
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If The Customer do not agree to these terms and conditions, please do not use this site. The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Kid Advance. The collective work includes works that are licensed to Kid Advance. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Kid Advance or purchasing Kid Advance products. The Client may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for The Client's own non-commercial use, or to place an order with Kid Advance or to purchase Kid Advance products.
To read more: https://www.kidadvance.com/info/11/Terms_of_Service.html
Kid Advance Privacy Policy
When ordering or registering, Kid Advance may ask The User of Website for The User's name, e-mail address, mailing address, phone number, credit card information or other information. The Customer may, however, visit Kid Advance's' site anonymously. Kid Advance also collect information about gift recipients so that Website can fulfill the gift purchase. The information The Company collect about gift recipients is not used for marketing purposes. To personalize The Customer's site experience and to allow www.kidadvance.com to deliver the type of content and product offerings in which The Client are most interested. To allow Website to better service The Customer in responding to The Client's customer service requests. To quickly process The Client's transactions. To administer a contest, promotion, survey or other site feature. If The Client of Kid Advance have opted-in to receive Kid Advance's' e-mail newsletter, www.kidadvance.com may send The User of company services periodic e-mails. If The Customer have not opted-in to receive e-mail newsletters, The Client will not receive these e-mails.
To read more: https://www.kidadvance.com/info/12/Privacy_Security.html
Kid Advance FAQ
For answers to some of Company's most frequently asked questions, please refer to the list below. I forgot Company's password. I received the wrong product. Website Kid Advance Inc., do NOT match prices to those on other companies' Web sites. www.kidadvance.com manufacture Company's products at Kid Advance's' own 50,000 sq-ft factory in Zhejiang, China. Most of Company's materials are made of high quality solid beechwood and water based paint. The quality of Kid Advance's' Montessori materials is judged based on quality of craftmanship. In other words, Kid Advance are not selling branded products like Best Buy or Wal Mart. www.kidadvance.com Kid Advance Inc., do NOT match prices to those on other companies' Web sites. No, The User of company services don't have to. The Customer can either place an order online as a guest or a registered customer. If The Customer register with Website The Client can do quick check out on future orders, easy order tracking, and receive Kid Advance's' special offers.
To read more: https://www.kidadvance.com/info/4/Help_FAQs.html
Summary

Kid Advance is a web store that was launched in 2006 and since that time has been promoting Montessori materials for children. The point is that this developing technique greatly helps parents to learn and educate thier babies right from their birth. So we will highlight the top categories presented there: biology, curriculum support, language, mathematics, practical life, sensorial, trays, replacements, infants and todlers, classroom package. In addition to this, the store is stuffed with baby's furniture and sets for art and creative lessons. When parents order goods for more than 200 dollars, so they will get 10% discount.

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