Kickr Games

I have suffered from severe gambling addiction for the last twenty years (Gamblers anonymous failed, psych failed, medication failed) and was barely doing good for the past year. Then I started getting targeted repeatedly by social media ads from this company and finally my addiction took over and signed up.

I fought it and asked for a ban and was banned and then I started getting emails from them that triggered my addiction again so I emailed them and asked for my account to be open over the ban and they gladly did it. In less than one day I lost all the had for food, bills, etc. the only reason I was able to stop is that I had no money left. Kickr even was shocked at the amount of money I wasted in one night as their compliance department temporarily blocked my account due to the large amount of sudden purchases and asked for job information which was easy to lie as it was just check some boxes.

I told my partner and they helped me contact the casino to ask for permanent ban (I was already banned at other online and land based casinos) and a refund for the gold coins I did not use. I didnt use any of the gold coins only the free coins.

I was shocked to receive an email about how seriously they take gambling addiction and in the same email a very cold and non compassionate response that all transactions are final.

So they take gambling addiction seriously but will gladly profit off people that have no control, after they targeted them in ads, and steal their money that was not made of sound mind? I have emailed them and begged them and they dont even reply after that. Not a caring company and let me tell you folks a company that preys on problem gamblers without conscience is a company that is also capable of more- maybe manipulation of games.

You see with these unlicensed and unregulated sweepstake casino thats avoid regulations, bans, and licensing they are free to do whatever they want. Most are not even located in the United States.

So please be warned! I recommend playing at licensed and regulated casinos if you can play responsibly and view it as entertainment.

I am going to be contacting my state and national attorney general as well as attorney to try to stop places like this from averting the law and the regulations to better protect others like me.

Companies that prey on and target diseased individuals should be held accountable and that is now my mission.

Reply to their reply:

Their replies are nothing but lip service its not true and they literally dont care that they stole money from someone that has no control because of an addiction, it was not entertainment for a person like me and they know it, and they dont care so what else will they do just another uncaring platform that only cares about money and doesnt care about people.