Joe R Ixh
map-marker Naples, Florida

Poor design and quality

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Kichler - Poor design and quality
Kichler - Poor design and quality - Image 2
Kichler - Poor design and quality - Image 3
Our HOA ordered 60 outdoor light fixtures supposedly suitable for wet environments. After a few years several issues began to happen. First it was the ability to easily replace light bulbs as the screws corroded, then the centeal stem on multiple units completely rusted thru. Trying to replace the failed units resulted in the three attachment screw being so corroded the heads broke off. Many have paint flaking off. Contact with the company has been useless. They refuse to admit these are defective. They go thru great lengths to drain water from the fixture instead of preventing water from getting in. Dissimilar metals and poor quality of paint jobs make these useless after only a few years. Avoid this company esp 9992 models.
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  • Company is deceptive and builds poor quality products

Preferred solution: Price reduction

User's recommendation: Avoid this company, they dont care after you buy

Ashwath Zub
map-marker Austin, Texas

Ceiling fan

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Representative was very helpful and forwarded information to me via email to help solve the problems.
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Dennis M Fsj

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Verified Reviewer

Bad Design

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Good Afternoon, I purchased one of your Barrington Vanity collection. Model #37418 on 9-9-2020. This is a beautiful 3 light vanity, BUT the designer who designed the Single spacer and Single secure ring to hold in place the shade did a terrible job. These 2 pieces should have been made into 1 piece instead of 2. This would have simplified a more nicer looking inside cover of light socket. My spacer and secure ring were hard to get lined up perfectly. Now my one SECURE ring does not tighten up like the other 2. Bad design. Now I do need a new SECURE RING.
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Preferred solution: Let the company propose a solution

Roberto H Dvz

LED lamp Model 38181

I bought at Lowe's last year a LED lamp Model 38181 that supposedly would last up to 10 years and burned out . At home there are not electrical problems. Lowe's says they do not return or cover Kichler lamps. I just want to know if I can buy and you send me by mail the Constant Current LED Power Supply Model TLDE 25-700WN-R01 Prim 100-249 VAC 50-60Hz 30w Constant Current 700 mA.36Wc Maxta 45 C Thanking you in advance. Your loyal customer
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Reason of review:
Damaged or defective

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