I bought a new 2012 Kia for my son, in 2011. Since then repairs have been 2 front brake rotors, defective ignition switch, 2 headlights, fire in AC caused by defective wiring and the latest a $280 oil change on 8/31/2015. The car has always been maintained by Kia and the explanation was the oil drain plug was stripped and it was necessary to *** the oil pan to put in an oversized replacement plug. The service manager offered a $140 credit on future service but I feel the dealership should be responsible for the whole $280 since it obviously was caused by ineptness of the service staff. The service invoice also included a charge for 12 quarts of oil when the capacity is 6 quarts. This type of service would preclude me from ever buying another Kia.
Saint Cloud, Minnesota
- Customer service
Reason of review
32 mpg kia of st.cloud sportage,ha 2 times!!
we were told our new 2011 kia sportage would get 32 mpg TWICE we got 32 mpg 60000 miles mind you,*** poor paint.this car gets maybe 26 on a good day.what a screw job.never again will we buy a kia!!! Kia of st.cloud,st.cloud minnesota is only in it for a fast sale,very poor service department.we've bought other new autos and have always got the mpg and better that it says they would get.i would never send anyone to Kia Of St.Cloud and high pressure sale people STAY AWAY from kia
Little Falls, Minnesota
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