New Reviewer

DO NOT GO TO KIA OF BEDFORD!!!!!!!! WARNING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My husband and I went to look at a car and it was one of the worst experiences ever!!! My husbands credit isn't perfect but we were prepared to put down payment of 1000 down. But they offered no money down then said we can pay it later. The car we looked at was ok but that was the only car that they wanted us to look at???? Warning sign #1!! My husband kept going with it but I knew something wasn't right! So we were negotiating the monthly note and they said it was 560 for a 2011 LOL!!!! Yea right ! I got them down to 400 which was still high. Then they were not going to offer a warranty so I made him throw that in. We were there for 6hours waiting and going back n fourth!!!! So he said ok your down payment is 2000 and you have to pay 289 every week and in 4 weeks you have to pay the car note as well till the deposit is paid. I walked out and told my husband lets go!!!! I sat in the car and my husband stayed because they pulled him into another deal that wasn't that much different. WTF! That is were we should have left!!!! So my husband signs papers and they threw in a free gps system to butter him up. They told us to come back the next day to get the car detailed. It was so dirty and stains were all over the seats! He assured us that they would make it look like new. So my husband signs the papers. We leave and the next day we notice that the breaks are making a loud noise. WTF!!! So we take it to get it detailed and I'm in the car waiting for them to come get it because my husband went in to tell them about the new situation. The sales guy told him I didn't tell you to come today. You have to make an appointment. My husband was furious!! So now they treat us like *** and are lying!! They start arguing and we end up leaving with nothing handled! They tell us to come back the next day and now we jus want to give the *** back!!! The car is not drivable at all!!!!! We went to drop it off and the mechanic said you don't have an appointment ...WTF!!! By this time we are over it! He ended up taking the car anyway but this lets us know what we have to deal with in the future!!!! He said the guy that details the cars if off!!! We are going to give the car back!!!! Always listen to your wife or husband! If something doesn't feel right don't do it!!!!!! This place needs to be shut down!!!!
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ID
#1077760 Review #1077760 is a subjective opinion of poster.
Location
Bedford, Ohio
Service
Kia Of Bedford Sales Representative
Cons
  • Getting ripped off
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer

Ripped off at Kia of Bedford!

DO NOT do business with this dealership! They are running a scam. They talked me into a bumper to bumper warrantee for what I was told was for 63 months or 100,000 miles. This was at an extra cost of $3000. I looked over the paperwork a couple weeks later while I was at the notary to get plates. Written in small print it states the warrantee is only for 48 months! I called the dealership and I was told that they never said that and it was just a communication error. I uttered quite a few choice words to these thieves and hung up. They then called me back and promised to extend the warrantee to 60 months and I would have the paperwork in a few days. That was 3 weeks ago and I still have nothing and the warrantee was never extended. These are some sleazy people to deal with. They tell you whatever it takes to get your money and then they play a shell game with the paperwork. I will never again do business with Kia of Bedford. I recommend that you don't either. They are nothing special, just thieves.
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ID
#1070503 Review #1070503 is a subjective opinion of poster.
Location
Bedford, Ohio
Product
Kia Of Bedford Car Warranty
Cons
  • Getting ripped off
Reason of review
Warranty issue
Preferred solution
Deliver product or service ordered
New Reviewer

Showed me a fake carfax

I bought a car in March that showed with the carfax that they provided me that my car had never been in an accident. I had a few problems with the car a week after purchase so I brought it back up. Upon having another carfax ran on the car, I found the car had been in a significant accident that had caused significant unibody damage. Kia wouldnt do anything to help me and basically laughed in my face. The accident they failed to mention dropped the value of my car $5, 000. How many other people have they falsely sold a car to with a "fake" carfax. I'm pursuing a lawsuit. If you may think you have a fake carfax contact me. Melissafelixson0513@***.com
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ID
#454818 Review #454818 is a subjective opinion of poster.
Location
Bedford, Ohio

Kia of bedford has poor management

Kia of befford fas poor management who allow their.syagf to come yo work doped and tipsy as long as long as they get a car off the lot. There is no integrity in thos place the men staff treat the female employees and customrts like a piece of stale steak. I had one saleman demetrius ask me on a date.for.a preapproval. Wacko jacko, he even exosed his self to.me through his tight dress pants. When i told him o wanted.to talk to his manager he got his coworkers to chime in on me and they.called me a young ***. Thetefore i went away.witjy head down. Out of fear i would not be believed. I hate kob, demetrius, makeb,.and the old black guy .
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1 comment
#428096

Wow. Sounds as if this guy is desprate.

Im sure he has a fiance or even a baby mama. LOL at whomever.

ID
#267116 Review #267116 is a subjective opinion of poster.
Location
Hopwood, Pennsylvania

Kia of bedford put my life on the line

I contacted kia of bedford about a problem employee who is a car salesman (demetrius). However kia of bedford tore me down even though i had concerns with this saleman going into the dealership drunk. Just out of curiousity i sent a friend who test drove a kia soul who too stated demetrius reaked of alchohol at her 9am appointment. But kia of bedford stated they were in the businessto make money and wete not concerned about customet satisfaction. This saleman demetrius r is a major disadvantage in the car business and i will be sure to tell everyone never to visit kia of bedford because they might run into a saleman who reaks of alchohol. The managers are horrible people.
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3 comments
#433719

Kia of Bedford is the worst dealership i have ever been in. I did credit application online and gave them ALL my info...

including how much i still owed on my trade. They emailed me i was approved.. we went up there and was told i owe too much on my car and they couldn't help us. Not to mention, the salesman asked me to sit at his computer and enter our information because it kept getting erased.

Really!!!!

And then they kept my husbands license and we had to make another trip. Hotrible horrible horrible

#358609

Im sorry you had to be exposed to such a terrible car saleman. In fact not all car salemen and dealerships are bad.

However Kia of Bedford has had many company complaints overall. Kia of Bedford is in the business of making a dollar and they simply dont care who is going to bring it to them.

One solution to your problem would be to contact corporate or local govenment office to file a former complaint and you might even want to inform BBB. Simply put this guy should not be near cars let along selling them and the bad thing is Kia of Bedford knows this.

#357389

That really suck. I will make sure I never go to kia of bedford.

It is terrible they will employ somone like this you should contact the state car salemen licensure so that the dealership can get fined.

Im sure this guy was denied a sales license and if he sold cars the dealership would be liable and fined by the state. Just a thought I hope this help.

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ID
#267110 Review #267110 is a subjective opinion of poster.
Location
Minerva, Ohio

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