KFC Canada Reviews

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I went through the drive thru and ordered a bucket of chicken. I was told that there was no white meat but that it would be ready in 20 minutes. I decided to wait for it. I went through the drive thru 23 minutes later and was told that my order wasnt ready to go part...
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ID
#2961599 Review #2961599 is a subjective opinion of poster.
Location
Seattle, Washington

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New Reviewer

The food was disgusting

Original review updated by user Sep 29, 2021
The "If you know, you know" ultimate box meal so so disgusting I ended up throwing over half of it away the cheese was so like rubbery like someone melted the cheese and the refrigerated it again. The chicken was bland and not even warm the only good part was the ready to eat packaged bacon, it was so greasy it was soaking through the like tinfoil wrapper the popcorn chicken wasn't warm and was undercooked (very light golden, not golden brown like it's supposed to be) and saggy the ries were basically frozen like they were not even room temperature
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ID
#2919614 Review #2919614 is a subjective opinion of poster.
Location
Winnipeg, Manitoba
Pros
  • Food can be good
Cons
  • So greasy
Loss
$48
Preferred solution
Full refund

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New Reviewer

I have been waiting for a reply concerning my complaint,

KFC Canada - I have been waiting for a reply concerning my complaint,
KFC Canada - I have been waiting for a reply concerning my complaint,
Called your head office on the 27th of September, concerning store #1373, located at 574 King st. East, oshawa. A 10 piece meal was bought on Sunday the 26th of September at 6:59pm. What I got was slop. The chicken was halved, over greasy, the chicken was dry. Because of other experiences concerning a few of your other locations, I had not bought KFC here in Oshawa in 6 years. So to finally order from the said location, I was very disappointed in what I got for the price of $27.11
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ID
#2917250 Review #2917250 is a subjective opinion of poster.
Location
Oshawa, Ontario

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New Reviewer

Order issue

I was at the KFC location on Ontario rd. In Welland there was 3 other people in the store at the time I went in wit my son who was 10 years old and the lady at the counter expected my son to wait out side by himself where something bad can happen I waited outside for an other customer to leave when I went back in she refused to serve me because I wanted to speak with her manager about this issue I didn't think it right or appropriate to expect a little child to wait outside where he can get kidnapped
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ID
#2916942 Review #2916942 is a subjective opinion of poster.
Location
Welland, Ontario
Pros
  • Food was good
Cons
  • Service was terrible
Preferred solution
Let the company propose a solution

Because the food could have killed me raw chicken

Missing 2 Items when they delivered my food and when I call the store they pick up and then hang up again while eating the chicken tenders more than a few had to be thrown out because they weren't fully cooked.

User's recommendation: Yes cause I love the chicken fingers cooked.

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ID
#2909563 Review #2909563 is a subjective opinion of poster.
Location
Fergus, Ontario

Store closed before posted hours

My good buddy and I travelled an hour by bicycle to go to the kfc on in green field park, we arrived at 4pm. The store was locked up but we saw employees working and preparing orders inside then we saw a man go in and pick up his food and leave, why were we excluded from eating pfk while obviously others were being served??? What are you going to do to get our biz news back or should we find an alternate?

User's recommendation: dont go there.

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ID
#2904109 Review #2904109 is a subjective opinion of poster.
Location
Montreal, Quebec
New Reviewer

If the store can't answer better throw the phone in trash

Called kfc location at Ellerslie Edmonton a million times. Never answered. I would recommend the store to donate the phone to the needy. So pissed of because of this

User's recommendation: Never ever call the store.

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ID
#2850440 Review #2850440 is a subjective opinion of poster.
Location
Edmonton, Alberta
Preferred solution
Let the company propose a solution
New Reviewer

Manager was rude!

The store manager at Keele an Lawrence gave me 8$ worth of food instead of 25$ that I paid for an when I called to speak with her she was rude an hung up in my face! Yes the manager
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ID
#2849503 Review #2849503 is a subjective opinion of poster.
Location
North York, Ontario
Loss
$30
Preferred solution
Full refund

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New Reviewer

Horrible service: many times missing things, late deliveries, etc. Not happy.

Very late delivery and this is not the only time. Also, they keep forgetting parts of our order. Not happy.

User's recommendation: Get your order in person: that way you will get it on time and get what you order.

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ID
#2800284 Review #2800284 is a subjective opinion of poster.
Location
Halifax, Nova Scotia
Pros
  • Dipping sauces
  • Corn
  • Gravy
Cons
  • Coleslaw
  • Service - seriously
  • Inconsistent amounts of salt on the chicken
Preferred solution
Price reduction

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New Reviewer
KFC Canada - Awful food
KFC Canada - Awful food
Today I went to the Summerside location, on water street .(Summerside, Prince Edward Island). This was one of the worst experiences Ive ever had at a fast food restaurant. Complete waste of money. I ordered a twister combo , with poutine as a side and I specifically...
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ID
#2726763 Review #2726763 is a subjective opinion of poster.
Location
Summerside, Prince Edward Island
Cons
  • Smaller cuts of chicken
  • No consistency
  • So greasy
Loss
$16
Preferred solution
Full refund
New Reviewer

Why is the KFC location in Vernon BC such a pit?

I am reaching out to understand why the Vernon BC location is the original building for a minimum of 50 years??? It is a pit everything in is old and awful! The only physical thing this location has going for it is the original bucket sign I love it, location is horrible, no drive through minimal parking!! I personally know franchise owners of other locations. They have been required to do multiple renovations over the years. I assume Vernon is a corporate store, does that mean they don’t hold themselves to the same standards as franchise owners are apparently required. This location and the state of the restaurant is atrocious !!! My 84 mother loves KFC it gets harder to deal with the location and the parking the complete lack of anything to modernize the location, to even want to go there!!! The employees are awesome no slight on them at all! The products they produce are good, It makes me fell bad for them to work in such an environment!! I feel like it being a corporate store you have dropped the ball and don’t care about the people who work and visit there for more prophet??? A change update is long overdo!!!
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2 comments
#2044624

And they're not going to contact you. Not happy go elsewhere.

#2044616

I. Have received no reply from the complaint lodged.

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ID
#2673806 Review #2673806 is a subjective opinion of poster.
Location
Vernon, British Columbia

Bad food soggy cold greasy and just bad food there was no crisp

it was soggy cold and taste like frozen microwaved food not the kfc i remember at all very disappointed

User's recommendation: do not eat here.

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ID
#2662093 Review #2662093 is a subjective opinion of poster.
Location
Whitecourt, Alberta

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