Booked a room for two days through Groupon (aug.11-13) around 9-10 am and talked to a employee named daisy 3 times (10am,1:05am,1:40pm) and was told each call that my reservation was non existent and that I had to call Groupon who I booked through about info. Groupons...
Bed Bug Bites
Um yeah, that place is just awesome if you enjoy walking on a carpet where the bottom of your feet literally turn jet black from the dirt. You then climb into a bed full of bed bugs, without realizing and sleep with the adorable little creatures. I have never encountered them before and was horrified when I pulled back the blanket and saw all these gross brown shells. I wasted five days I think here - only because it was cheap and I was waiting to move into a new place. Well, you certainly get what you pay for! I mean I can't tell you how simply relaxing it is when something that you can't see constantly keeps poking what a feels like a pin in you. On your arms, legs, back of your hands. At first, I thought I had lost my mind and was imagining it because you can't really see them on you. It then started happening to my friend as well. We had a portable vacuum in the car and went down and cleaned the best we could as it was past maid service time. It was a bit late at night, and we ended up sleeping sideways on towels on the comforters. We then woke up to thudding and thumping next door. A girl screaming and some guy sounding like her pimp freaking out on her. I dialed 0 and nobody answered. And then on the last night, about eight cops cars were surrounding the parking lot. As I was checking out I had called downstairs that morning to tell the staff about the bed bug problem and that I would be checking out late. I was sealing up my clothes in plastic bags because I don't want to transport those things around. I went down to the office and showed them the pinprick like bites, weird welts and parts off my feet and elbow that looked like something had been feasting off the skin. I was so damn tired at this point, and then when I showed the girl, she said really fast that they were scars I already had on my arms. I said um no, I think I know what my arms look like and if anything is changed. She claimed she couldn't see anything at all but would send the maintenance guy up. I even gave her parts of the contents of the vacuum bag. After I showed them the shells on the bed, the contents of the vacuum which were STILL MOVING! I called Priceline to complain who called the manager and Key Inn deny any knowledge of any report!
Anaheim-Santa Ana-Garden Grove, California
Key Inn And Suites Sanitary Conditions
- Cheap pricing
- Close to stores and fast food
- Bed bugs
- Filthy carpet
- Bad customer service
Reason of review
Poor customer service
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