New Reviewer

(646) 266-**** Kevin's Moving Service

Wow Where do I begin? I hired Kevin because I saw all of the fake Yelp reviews and was suckered in. This illegitamate business quoted me at $140 an hour...OK Reasonable for the stuff we had to move. Took my card info to take a deposit. Said it would be a 2.5 hour minimum and another .5 hour for travel expense. Since I only had to move 3 large items and 3 medium sized 2 miles in Manhattan I expected this to be done in an hour to an hour and a half, but understood the minimum as a way to net certain revenue for the business. Once arriving at 4:15 they tacked on a $40 charge for each piece of the glass removed from the large showcases, the math worked out to $1200 more for the 30 pieces...I immediately called Kevin and he said don't worry I will charge you $485, Though pissed off they milked the $140 an hour plus travel to a 2.5 minimum and now this it wasn't as bad as paying $1200 for bubble wrapping glass shelves, while simultaneously paying $140 an hour to be there...They took almost 2 hours to package the stuff and then only 25 minutes or so to get it to the destination. I didn't mind since he said it was a $485 flat fee now on the phone, but it didn't end happily ever after. Once unloaded they made fun of one of my employees excessively and spoke in Russian(my girlfriend is Russian so I understood the Gist) insulting everybody in my establishment. When it was time to pay at 7:28 I called Kevin to Verify and he said that I was crazy and that they "worked hard for 6 hours and the 485 was just for Bubble Wrap "...So they think I agreed to move $980 worth of furniture for almost $1200? So the total was 985 plus my Deposit from earlier...Biggest Con Job I've seen in a while and please see the pile of Garbage they Left in my place as well, at least 6 Big garbage bags full
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ID
#984888 Review #984888 is a subjective opinion of poster.
Service
Kevins Moving Service Moving Service
Reason of review
Not as described/ advertised
Loss
$1125
Preferred solution
Let the company propose a solution

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