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2.0 Based on 96 reviews
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  • Customers like
    • Convenience of 1 cup of coffee at a time 7
    • Convenience of single brew 4
    • Old keurig machine 4
  • Customers don't like
    • Indifference to client needs 7
    • Failure to act 6
    • Defects in unit 5

I purchased a B150 (Commercial Unit) it had the manual fill reservoir. I went ahead and changed it to a autofill by switching the tank to the correct one. The new tank is a Keurig manufactured part, it is new, however, I purchased the tank from a 3rd party. The issue is that there is a faulty water leveler (others have had this issue as well). This leveler tells the gate valve to let more water in when the water level drops to a specific level,... Read more

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  • From mobile
  • Feb 08
  • by anonymous
  • #1004910

Ever since I did the changes to my mini brewer I have had sludge on the bottm of my cup each time I brew a cup of coffee. It grosses me out and I don't like using it ant more.

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Ordered k cups from keurig online, they immediately take money from my credit card. Website states delivery in 3-7 days. After 7 days I inquire, ask for a full refund and I will just go to a store and buy them, as to I need coffee now. Am told order just shipped so refund is not an option. Label with fed ex was created 3 days ago and shipment is still in "label created" mode. Now I am in limbo wondering if my package will ever arrive. Customer... Read more

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Same as others. I have never seen anything like it before. It's as if these roaches are magnetically drawn to this thing. They must be nesting up inside of it. I do not have roaches inside any other electronic device or appliance. It's been stop German roaches with this thing for well over a year. I tried everything to get rid of them and I did not have an issue anywhere else in the house. I even had three traps and insecticide placed around it.... Read more

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I don't have a lot of money but I finally purchased myself a Keurig which I am very much enjoying however the coffee pods are expensive once again I treat myself once again I treat myself however I bought a case of Keurig coffee pods 48 from Walmart they were all raised look like air in the pods I had three explode on me made a complete mess of my kitchen so I threw them away however I was told I should have contacted Keurig company maybe for a... Read more

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I have had four Keurig over the years and have liked them though some have been noisy. I have used keurig brand and non keurig brand and reusable pods with no issues. This new unit 2.0 is going back because Keurig feels they have not made enough money off of me and makes it so only Keurig pod can be used. This is not for safety, or quality, just profits. PS if you want to use a non Keurig pod, just color the top black and then push the hot water... Read more

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  • From mobile
  • Jan 13
  • by anonymous
  • #990527

I'm on my second keurig within a year the first one the needle broke this second one quit pumping I've descaled it I've clean the needles I've done everything I know to do and it still don't pump I won't buy another Keurig

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I received a Keurig Mini for Christmas and it didn't come with a k-cup holder. Will the company please send me one. I shouldn't have to pay for a replacement when it was never there to begin with? Read more

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I just wanted to set up my keurig and have a *** cup of coffee, but little did I know that they decided to make the power cord SO ludicrously short, there is no way I can plug it into any outlet. Upon reading the instructions, keurig has taken it upon themselves to help keep us "safe" by making a short cord so that it is not "tripped", and says there are extention cords available. First of all, *** YOU keurig, for treating your consumers like... Read more

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  • From mobile
  • Dec 23, 2016
  • by anonymous
  • #978951

I have had 3 . Each one would make first cup great , the maintenance label will come on and say it needs maintenance. I use the paper clip as customer service person says to do .sometimes it might make 2 cups then the maintenance thing comes on again. I could strongly not recommend this coffee maker.

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