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I changed my mind I realized that I have to talk to my doctor I am a heart patient and I take several medicines..

As soon as I ordered the diet and realized that I had to talk to my doctor I canceled the order at the same time.. Im requesting a refund monies were immediately taken from my bank account please refund my money back into my account..Thank you..I can be reached at +1-60*-***-**** and leave a message

User's recommendation: The keto diet may be worth trying.

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ID
#2595274 Review #2595274 is a subjective opinion of poster.
Location
Clementon, New Jersey
New Reviewer

To cancel my subscription

I just signed up to try keto I did not sign up to do a subscription. You are bombarding me with all kinds of emails to buy things and I do not want to do this I just had an automatic payment done to my account and I am going to stop this purchase today that I did not agree to on my American Express card. I need to ca ncel anything you have for me. Maggie Smith salon1199@***.com You are taking it advantage of people Cclients
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ID
#2565586 Review #2565586 is a subjective opinion of poster.
Pros
  • It works
Preferred solution
Full refund
New Reviewer

refund cancel

I signed up this morning and do not wish to have the program after looking at it and want a refund for that and also the workout programs. I no longer wish to have my card billed ever again--I paid through PayPal. Please REFUND me in full
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ID
#2556083 Review #2556083 is a subjective opinion of poster.

Cannot contact company without logging into my account

I am trying to get a refund and have not accessed my information on line. If I login, then it will be declared that I've received my diet. The only way to get information or submit a request is to login and then they will say I've accessed my information. The program was misrepresented at the time of order.

User's recommendation: Never - you won't be able to contact anyone by phone.

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ID
#2491857 Review #2491857 is a subjective opinion of poster.
Location
Birmingham, Alabama

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Verified Reviewer
New Reviewer

I cancelled and they won't refund

I placed an order for their plan and for their keto shakes. Within an hour I cancelled it because their "plan" is just recipes which I can get online for free. I sent an email on their website cancelling the order. They acknowledged. I did not get a refund so I disputed it through PayPal. For some reason Keto Cycle did not cancel the contract till 2 days later and PayPal thought I did not cancel it for 2 days so they denied it. I appealed it saying that I did not received the order. Well, even though I cancelled the order, they shipped the shakes. Now if I return the shakes they will keep $22 of the $59 cost of the shakes. Plus they are not refunding my $33 for the plan. So I'm out either $92 or $81plus shipping to return the shakes. I cancelled the order on 6/15. They acknowledged it immediately. But still they shipped the shakes on the 6/24 even though I cancelled the order. They are totally refusing to refund any money but will accept the return of the shakes but charge me $22 plus shipping.

User's recommendation: do not buy from them.

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ID
#2036350 Review #2036350 is a subjective opinion of poster.
Product
Ketocycle Diet Diet Plan
Cons
  • Offer a diet plan but all they send you is recipes
Loss
$93
Preferred solution
Full refund

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