Kentrol
Kentrol Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kentrol has a 1.6 star rating from 1 review, with 100% unfavorable distribution; consumers report cannot contact customer service, value turnaround time and location, and note a high price level.
Key Takeaways for Future Customers
- Check Kentrol reviews before ordering and expect potential delays in order visibility and response.
- Factor in higher price points and confirm return or warranty terms up front.
Negative Feedback / Risk Areas
- Kentrol customer complaints include poor responsiveness and trouble contacting support about orders.
- Reports of product flaking and refusal to resolve quality issues leave customers unable to get refunds or replacements.
Positive Feedback
The company offers a wide variety of products and some buyers noted good past purchase experiences when items arrived as expected.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kentrol has a 1.6 star rating from 1 review, with 100% unfavorable distribution; consumers report cannot contact customer service, value turnaround time and location, and note a high price level.
Key Takeaways for Future Customers
- Check Kentrol reviews before ordering and expect potential delays in order visibility and response.
- Factor in higher price points and confirm return or warranty terms up front.
Negative Feedback / Risk Areas
- Kentrol customer complaints include poor responsiveness and trouble contacting support about orders.
- Reports of product flaking and refusal to resolve quality issues leave customers unable to get refunds or replacements.
Positive Feedback
The company offers a wide variety of products and some buyers noted good past purchase experiences when items arrived as expected.
Los Angeles, California
Locating product (door hinges for 2018 Jeep)
- - Trying to reach support for a month about my order; not received.
- - Seeks visibility on order 50575; Kentrol response pending.
I’ve been trying for almost a month to talk with someone about my order, would really like to speak with someone about why I have not received my order (Quadratec) been told several times that there waiting for Kentrol to respond, I think I am getting the runaround? Would appreciate if someone would give me some visibility on this order (black stainless steel hinges 50575. I have bought other products from you and have had good luck, thank you
User's recommendation: Cannot contact customer service
Jeep JK Door Hinges
- - They offer a wide variety of products.
- - They won't stand behind their products; hinges chipped and flaked; avoid Kentrol.
They do have a wide variety of products. However they do not stand behind their products.
My $700 set of hinges for my 4 Dr wrangler began to chip and flake horribly. My wheels are power coated and have never had a chip crack or flake. They told me they can't do anything about it. So I wasted $900 on hinges and installation and now have hinges that look worse than factory regular painted hinges.
Do not do business with them, they will not stand behind their own products.
I am a USMC vet, kinda figured they would want to do something. Avoid Kentrol.
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