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Edward J Wbv
map-marker Castle Shannon, Pennsylvania

Buyer Beware

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Kenny Ross Ford - Buyer Beware
A simple adage, buyer beware, promises made but not kept. .Morality maybe in this case can be measured by the amount of money involved. So much for the introduction, went pick-up shopping about four months ago, thought I found a deal on a Ford Raptor at Kenny Ross South, bargained for a few hours at their location, and was going to leave and a superior employee said if I give you 10,000. off would you buy it today, right now, keep in mind this is a $70000 vehicle, seemed to them it was a challenge to sell two Raptors the same day, thought about it and reluctantly said yes, if it were not for the discount I would not of bought it, I would of left. I signed all the paper work, brought all the paper work home, and filed it without checking it, no one does this without reviewing it, but I did, mistake, but I did. Several months passed by, was reviewing my payments, realized my total amount financed was the same as the sticker price of the vehicle, also could not find the $10000.00 discount anywhere , I also traded in a 2015 Dodge Ram, nice condition, something is just wrong. Called the finance bank, verified the original loan, called Kenny Ross, and somehow they just can’t remember the person’s name that gave the discount, they just can’t remember of that being said, would think with just a little research this person could be found quite easily, , fact being you just don’t forget deals like this one, especially with the type vehicle and the cost of it , your call where to place the blame, but is this who you want for your neighbor, the guy that sets at you dinner table on invite occasionally, the company that you put your trust in your vehicle you drive your family across the highway in, also your call ! A lesson learnt a long time ago, just become complacent, very costly mistake, be sure you don’t make the same mistake at Kenny Ross South. Ethics, character, is not to be taken for granted at Kenny Ross South, just not existent, when disputing this issue with a individual up there, was ask by them , did you sign it? Is what you are dealing with at Kenny Ross South. Beware!
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Loss:
$10000
Cons:
  • Dealer did not hold up to verbal agreement
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

Anonymous
map-marker Pittsburgh, Pennsylvania

New Vehicle Review

Well last year I have purchased a new vehicle from kennyross Ford in adamsburg, pa it is a 2013 Ford focus.the vehicle now has 12000 miles on it because the simple fact that is I refuse to drive it the way it is. The service garage there is a joke. I have had the car there on 4 separate occasions now for the same issue with the transmission. And I jeep hearing the same excuse over and over. " according to the mechanic he does not hear anything wrong or feel anything wrong " so Last time I was there and they told me that line of ***. I told the tech to get in the car and let's go for a ride. And magicly it starts grinding / slipping right off the bat. There excuse is on that's normal... and refus to fix the problem. And unfortunately do to credit issues I am paying 500 a month for a car that is unfit to be driven and they refuse to fix the problem. I brought up the fact that I will be looking into filling a lemon law lawsuit. And they said " what is that " be advised if you are looking into purchasing a new car stay a way from kennyross Ford ( adamsburg, pa) This car has been nothing but a headache since day
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Azelia Pzi
map-marker Hamilton, Ontario

F250 Ford Diesel

We were traveling with our truck and trailer when we experienced a problem with our F250 Ford Diesel. The service guys at Kenny Ross were very good and advised that they would check out what was wrong and repair the truck for us. After a week we traveled back to the dealership to pick up the repaired vehicle. We were about an hour away from Kenny Ross Ford when the truck broke again. The service department would not take any of my calls and they would not return any of my messages. Due to the fact that they only replaced the broken parts in our truck and not fixed the problem it caused a total engine failure $17,000.00 was the value of the repair.
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Loss:
$17000
Anonymous
map-marker Pittsburgh, Pennsylvania

Never Go To Kenny Ross Ford South And Never Take Your Truck Or Car To Gillace Transmissions.

I purchased a truck from kenny ross ford south. First of all the truck made a funny noise coming from the transmission/gear box when ever I went into reverse. So I took it back while I still had the 3000 mile warranty they told me that nothing was wrong in writing they claim they check the car out nothing was wrong. About 6 month's later my front differential went in the truck and I had to pay 2500 dollars to get it replaced so I called kenny ross they told me that I would be at least 3 grand to fix the front differential. So I took the truck to gillace transmissions they claimed to have fixed it but it still makes the sames noises and feels the same way it did when I brought the truck in. Dont be taken for a ride like I did dont ever buy a truck from kenny ross ford south and or get any work done from gillace transmissions they're both crooks !!
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3 comments
Guest

Ya I'm going to address the same problem with Kenny Ross in Zelie.It's regarding a noise I'm my Chevy. Told me it was "normal".

It was all I could do to keep from flipping out on them. It has come to that now so get ready

Guest

That's a shame! They should have gone above and beyond to keep you happy and to have you back as a repeat customer some day. They should have given you an apology and given you another truck of your choice!!

Guest

I agree just purchased my truck 3 month ago, but warranty wasnt up yet for another three days. It was in there shop twice and my damages arent covered through the warranty so I had to pay a 500 deductible and use my insurance. I am pissed that they do not honor their warrantys and they sold us a *** vehicle.

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