Kennesaw State University
Kennesaw State University Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kennesaw State University reviews show a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied over a high price level and unresolved billing issues.
Positive Feedback
No positive aspects were cited in the submitted review.
Negative Feedback / Risk Areas
- The university withdrew a student from a course without permission and refused a refund of $831.
- Repeated customer complaints describe unhelpful staff and poor customer service.
- Issues noted with exchange, refunds, and cancellation policy handling.
Key Takeaways for Future Customers
- Confirm name and billing details to avoid administrative errors.
- Document all communications when seeking refunds and escalations.
- Expect difficulty resolving cancellations and refunds without persistence.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kennesaw State University reviews show a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied over a high price level and unresolved billing issues.
Positive Feedback
No positive aspects were cited in the submitted review.
Negative Feedback / Risk Areas
- The university withdrew a student from a course without permission and refused a refund of $831.
- Repeated customer complaints describe unhelpful staff and poor customer service.
- Issues noted with exchange, refunds, and cancellation policy handling.
Key Takeaways for Future Customers
- Confirm name and billing details to avoid administrative errors.
- Document all communications when seeking refunds and escalations.
- Expect difficulty resolving cancellations and refunds without persistence.
Turn one complaint into a collective action
Kennesaw State University - Customer Care Review from Kansas City, Kansas
- - Kennesaw State withdrew me from a course without approval.
- - They won't refund the $831 I paid.
- - The issue is a last-name typo (Jiles vs Giles) in emails.
Kennesaw State withdrew me from a course without my permission and refuses to pay the $831 back that I paid for the course. This is due to an error of how they spelled my last name when sending me emails for assignments, 'Jiles' instead of 'Giles'.
They stated "because you have already paid for the course, there is nothing we can do".
I want a credit for the $831 I paid or a full refund via check or cash. I've spoken to several people who have no interest in resolving the issue, and simply refuse to assist in any way.
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