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I saved up forever to buy a brand new kenmore washer and dyer from sears.com. I bought it brand new thinking it would last. I have children so having clean clothes is important to my family. I put my trust and all of my money into sears and I got screwed. My washer...
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1.0
#1040056
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We purchased a microwave/oven unit in 2012 with extended warranty. The first one had to be replaced because the microwave door did not work properly. Basically it's worked fine until recently, when the microwave just went off with an error message. We are still under...
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1.5
Product
I didn't like
  • Does not honor extended warranty
#1038567
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I bought a Kenmore washer and dryer for my parent's. Just after the warrantee was up the plastic handle broke off. They do not use it much. It is a poorly designed product. When i called them about it they wanted to charge me $79 just to come out. Just for the same...
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Short Review for June 08, 2016, Other

#862453
1.0
Simply the worst company I have ever had the displeasure of dealing with.
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Kenmore Grill Review

#819536
1.4
Kenmore grill model number 119.16144210, i bought in 2013, and took the cover off the grill to cook these last past couple days and the inside was completely rusted out. Sears and kenmore said they wont do a thing, outside looks brand new because i took care of it but inside totally damaged to rust. Last time i buy a kenmore!
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Kenmore Microwave Review

#676710
2.4
I purchased a Kenmore Elite microwave less than 2 years ago and for the second time it's broken it would not work before their one year warranty was. It was repaired and now it still won't work it's broken again
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I need a new thermostat in my 8 year old refrigerator. It appears as though the part is on backorder for THREE MONTHS...I have been without a fridge for 6 weeks now..... I have contacted Kenmore ONLINE THREE TIMES and have had NO REPLY....ZERO....ZIPPPPP! I expect...
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1.0
I didn't like
  • Nobody contacted me about my concern
  • Having to wait three months for a part
  • Living three months without a fridge
#1026627
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I bought a kenmore range and a kenmore elite side by side refridgerator with the extended warrenty in 2013 and had nothing but problems with the range since i had it. I called the tech out about 6 times and told him if you turn any of the eyes on high and turned them...
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Anonymous
Mnorwood

Still waiting. No resolve yet. Sears will not stand behind their products. Even if you buy a warranty.

1.0
I didn't like
  • Lack of customer service
  • Bad service
  • Poor customer service
#1016149
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We are set up to receive a new refrigerator filter every six months because we were told this would be convenient. Previous filter was replaced on August 16 and ran out on February 12. Expected new filter around the 16th and called when got to today's date of the 25th....
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h.kitchener
h.kitchener

You are over-paying for the filter under this automatic replacement scam. You can probably just go to Amazon.com and get one much cheaper.

#1013681
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Do not buy Kenmore Elite products. My appliances are all Kenmore Elite and in less then 5 years I have had to replace a microwave and refrigerator. I made the mistake of buying another refrigerator after 2 years and it is no longer working. I am a family of six and...
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1.0
#1002040
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I am so fed up with having to remove the detergent tray and take it dripping to the kitchen to empty it, dry out the area where the tray was, dry all the way around the seal, stuff a rag under the seal and run it all the way around, dry out the tub and leave the door...
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I will never purchase anything that has Kenmore on it . I purchase a refrigerator 2 years ago and now I'm having so much problems with it, how can you purchase something by Kenmore and they never satisfy they customer , I'm pissed off and I will tell everyone I know to...
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Anonymous
Anonymous

Yep feel your pain. I have had so many problems lately with me more products that I think we all need to take it to the BBB.

Anonymous
Kimanderson1959

To all consumer stop buying Kenmore appliances the appliances never works properly and are made to last 1 to 2 years if you don't buy a warranty with your purchase you will pa...

1.0
#997615
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Contact Kenmore

Headquarters Address:
Sears Brands, LLC
Sears Holdings Management Corporation 3333 Beverly Road
Hoffman Estates, IL 60179
Phone:
(800) 549-4505
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Had a rude cusomer service after waitng one hour+.i have had problems with ice maker since i bought the kenmore refrig. Techs been here over 10times ice maker wors one week back to the same thing no ice .tired of buying ice.the last time customer service said they were...
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1.0
#988614
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