Kenmore
Reviews and Complaints
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Freezer probkemd
User's recommendation: Buy a kenmore freezer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tucson, ArizonaFreezer door part handle bracket broken
Preferred solution: Attention yo my question n
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tracy, CaliforniaVacuum broke
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Holly, MichiganHelp diagnosing problem with my kenmore refrigerator
Preferred solution: Help so I can fix my appliance
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Verified Reviewer | Clovis, CaliforniaRequest
To try to save people from buying this brand they are terrible
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Verified Reviewer | Harker Heights, TexasI need to purchase another Kenmore 40 gallons gas water heater “The Economizer 6”.
Preferred solution: I want to purchase the same water heater again.
Defective freezer x 2. No communication
User's recommendation: Avoid freezers made by Kenmore. Poor quality
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kailua-Kona, HawaiiResolved: Icemaker needs to be re-designed, dispenser needs to be taller
It won't ever be resolved as long as I keep this refrigerator..
refrigerator and after I got it home realized you need to re-engineer the door ice dispenser. Its not tall enough to accommodate my favorite thermal cup.
My cup is 7 1/2 inches tall and I have to use two hands to get ice. One hand to hold the cup and a second hand to push the ice lever. My old GE fridge was the perfect size and I would not have purchased this refrigerator had I known it was too small for my cup. I use my cup all day and refill it many times and it is a standard size for thermal glasses.
Secondarily, you need to position the icemaker across the back of the freezer so that the door can be pushed in.
The way it is, you have to hold the door open while reaching in for ice.
If the door opened in, your arm would hold the door open. Who engineered this thing????
- Fridge needs some improvement
Preferred solution: Nothing This fridge needs a complete do-over and its too late to send it back so you might consider fixing the deficits so other customers won't be annoyed with it like I am.
Can't get my Kenmore elite HE3T washer to stay on
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | West Covina, CaliforniaBroken washing machine lid
Hello
I purchased my Kenmore Elite washer and dryer approximately 3 years ago. In July of 2021 I returned home and noticed the washer lid was shattered.
The washer was not in use and had not been used for at least 5 days prior to it shattering.
I ordered a new lid and was told its on back order.
Ive called several times over the past 6 months and I was repeatedly told the lid is on back order.
On todays date 1-19-22, I was told the manufacturer is no longer making the lid as of Dec 2021 and I will be refunded.
I was never notified of the cancellation either by email or a phone call.
I attempted to purchase the lid using other methods (Amazon, local repair shop) and I was told its unavailable.
After purchasing the Kenmore Elite washer and dryer set for over $2500, Ive been forced to take my familys clothes to the laundry mat.
Even though the past 6 months have been inconvenient, knowing it would be repaired soon was promising.
With no vendor making replacement lids, we are forced to be a permanent laundry mat customers by no fault of ours. Please help in replacing or repairing our washer.
Dangelo Robinson
15 Country Wood Dr
Pomona, ca 91766
626 430-****
Washer model 110.3163****
Part # W1149****
Order # E583407
Preferred solution: replace lid or replace washer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGas grill burners not working
Preferred solution: Full refund
User's recommendation: be careful purchasing kenmore
Washer locked
Preferred solution: Machine unlocked and working
User's recommendation: Buy a top load machine
3 year old Kenmore fridge broken
- Nice appearance
- Difficult to work with
- Would not stand behind their product
Preferred solution: Let the company propose a solution
User's recommendation: Stay away from Kenmore and all LG products
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