Unclaimed
Ken Shaw Toyota Reviews
5K
CLAIMED LOSSES
1
TOTAL REVIEW
New Reviewer
Kenshaw novice mechanix damaged my vehicle. Shop manager blamed customer!
My Toyota RAV4 never faileed me until Kenshaw Toyota's mechanic worked it. It was for a regular recall. At the time in the shop, I was advised to do a few more chechs. I was reluctant, but this is the way they work, right? After spent 1.5hours and $450, they let me out. Two hours later, I found myself stuck on Hwy 401 with a overheated engine. The roadside service guy discovered that the coolant reservior was Completely empty! Later examination did not find a leak. I went back to Kenshaw. David Whyte, the manager, denied the responsibility totally and blamed me for not checking the engine temperature. His head mechanics dropped by, overh heard the conversation. He was an honest man and told David that the temperature gauge will show nothing wrong if the coolant is all drained. Even then, David refused any responsibilities and help. I totalled the engine for an inexperienced mechanic and an unresponsible store manager! Very disappointed.
ID
Location
York, Ontario
Cons
- Services
Reason of review
Damaged or defective
Loss
$5000
Preferred solution
Let the company propose a solution
Companies Similar to Ken Shaw Toyota
Carlock Toyota of Tupelo
2 Reviews
“I submitted an online credit application on Sunday, May 26 and expressed interest in a Camry. Monday,...“
Sloane Toyota Of Glenside
2 Reviews
“I've been going to that place for more than 15 years on 08/08/2022 I brought my 2006 Toyota RAV4 for...“
Toyota of Bedford
2 Reviews
“I scheduled a recall appt and on the phone they said it would take less than an hour to complete. Once...“
Keith Pierson Toyota
67 Reviews
“Warranty was no good because wifes x was the buyer.The mechanic could not fix the Toyota said it was the...“
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel
Ken Shaw Toyota