Not available … he an wife Marie don’t take calls.

I hired Ken Crotts to sell my hone. He was listed as a 5 star realtor. He was available @ first then my actual agent was someone I didnt hire, Miles. Miles did my open house in jeans and a t shirt. Also was sick and left early. Kens wife Marie, she closes transactions. She leaves Video emails! Your property has sold, congrats! Non personal to say the least. I guess even after a signed mutual agreement to the sale of your home, they, Ken and wife Marie are not after protecting their client. The buyers can vanish at any time. Even after signing off the inspection! These people are not compassionate with their sellers. They dont protect their client I feel. They want you to take the offer. Thats it! No consideration to : how long will it take you to relocate?: I have 16 days to relocate. With my hone sold. And even then was told, the buyers can back out even @ the end of the deal! So move out, and hope the buyers follow thru! This couple and company you wound up hiring? You hired 4 other people. Not the agent Ken, The supposed five star AJ thought you hired Youre actually hired his crew Again they really dont care about people they care about themselves.

User's recommendation: Never. I hired Ken. He flipped me to others.

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ID
#3084678 Review #3084678 is a subjective opinion of poster.
Location
Seattle, Washington
New Reviewer

Worst Realtor in South King County

The worst home selling experience ever! Ken Crotts was rude, a bully and very unresponsive. He was great when he got the listing and rarely available afterwards. His buyers agent and executive secretary were polite. They were the primary contacts throughout our 2 month listing. During our last open house, Ken's in-experienced buyer's agent allowed an unidentified man to wonder around upstairs unattended with no agent. When I returned home, I found missing jewelry (that was hidden in my closet (including my husbands wedding ring) and other sentimental pieces. I heard a lot of "we're so sorry this happened to you", but in the end they would not accept liability for our loss. They told us to claim it on our insurance. Save yourself a lot of grief and do not hire this firm! Ken is more interested in doing conferences and blowing a lot of hot air then selling your home.
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1 comment
#1598591

Sorry ? They brought the guy in. Always post someone living in the home of a person attending their own funeral too.

ID
#1402207 Review #1402207 is a subjective opinion of poster.
Location
Kent, Washington
Service
Ken Crotts And Company Home Selling
Pros
  • His office staff & buyers agents
Cons
  • Lack of attention and pathetic response to our loss
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Compensation for loss of jewelry while listed with Ken Crotts Real Estate

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