Robert W Cnc

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Verified Reviewer
| map-marker Reno, Nevada

Horrible customer experience

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It's one thing to do what's best for your company, their words, but don't compound it by dissing dissing and disrespecting customer too. Bought a p50 for $1200, first keltec purchase only to see the price get cut in half 3 months later.

Called to ask what happened and they basically blew me off. Finally was told they have to do what's best for them and when I asked for someone that could possibly offer some form, any sort of retribution they just kept acting dumb, saying I forwarded the message, you never heard back? Guess whomever it was responsible to get back with me didn't think it was worth their time.

I understand businesses, especially those in financial distress doing what they have to in order to survive but just be honest and at least return the customers call instead of forcing to have to keep calling back and getting to this point. They have some cool products but not sure but guessing warranty issues are also difficult.

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User's recommendation: Buy from company that cares about their customers

Resolved
Rodney D Cem

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Warrenty work

KelTecWeapons - Warrenty work
KelTecWeapons - Warrenty work - Image 2
Updated by user Jan 30, 2024

Company fixed the issue and I have been provided with apology. Repairs complete

Original review Dec 31, 2023
None, just closed for the holidays. I am sending in my p17 as the firing pin broke among other things I described in the letter attached to the p17.
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Pros:
  • Works great
Cons:
  • Broken firing pin and trigger failure

Preferred solution: P17 replacement or fixed

User's recommendation: Wait for outcome

Mariaelena Igs

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Verified Buyer
| map-marker Dunkirk, New York

My order taking way longer than expected

KelTecWeapons - My order taking way longer than expected
KelTecWeapons - My order taking way longer than expected - Image 2
Wondering why it's taking so long to get my order filled Kel-Tec -PMR 30 22WMR its been since 11/8/23
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User's recommendation: None at this time

Johnie H Fvq

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Verified Reviewer
| map-marker Ennis, Texas

Question on warranty

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Magazine spring broke and also firing pin! Are these under warranty or do I just need to order new? No problem if I need buy new! They cheap! Just wondering?This my fifth PMR-30 and first issue with any of them! Love them! Still have two grandsons not old enough for one so will be purchasing two more this year! Thank you for such a fun great gun!
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User's recommendation: I am sure not pissed at KelTec! Great guns and warranty! I was just asking a question!!

Anonymous
map-marker Commerce Township, Michigan

Rebate

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Have not received my rebate been over the allowance time in process is all I got told very nice lady Melinda
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1 comment
Giada Oyb

My $100 rebate was denied because they didn't like the receipt I received at the Tulsa gun show. Such a scam. Never again with KelTec.

douglas j Ivi
map-marker Waukegan, Illinois

What happend

i orderer a kel kec pmr 30 in june of last year. Whet the *** is the matter with this company. I find the excuses hard to swallow. Is this a real company or what ? My money will now go to something else. Just plain inexcusable. I have waited like a saint. I have listened to excuse after excuse. I s this a company or what. I really did want this thing but i am now so pissed i hope the company fails cause in my mind it has. how many more words do you need to say looser. kell tek you are the looser.
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1 comment
Guest

Yeah dont buy Kel Tek

donald g Kwy
map-marker Las Vegas, Nevada

Kel tek sucks!!! dont buy p11

I bought a kel tek p11 on june at 2010, after a few rounds at the range, maybe 500 shots, after emptying the clip, the slide stopped locking back. I thought maybe it was the clip but that didnt work. I went to qualify for my CCW and it started misfeeding and then every other shot it would double load. I sent it to Kel Tek the first week of august being told it would be 4 to 6 weeks. On monday, sept 27, will be 8 weeks. I called on week 7 and they told me to call back the next week to get my tracking number. I called but was told they would take a message and sharon would call me back when she got to her desk. I never received the call and as I said on monday, it will be 8 weeks. they are rude and the gun sucks. It ate my hand up and hardly worth the going on 8 week wait to get it back
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3 comments
Guest

I feel better now that I saved a nice widdow from buying a keltec. She just lost her husband to cancer and wanted to protect herself.

she was looking a keltec pf9.

I told her about the p11 that I bought and was dissapointed. She decided to buy ruger instead.

Bob N Bso

OK, Mach1.: "click" or "magazine", who cares. Let's get down to what my old Gunny Sgt use to say in the "Corps", "****, Captain, don't **** on the details, just buy gold".

Old Gunny meant to say that you need to do your research before you buy and buy the best every time........which ain't KelTek. Mr.

Anonymous just needs to go out and buy him a Glock 9-19 and ***** the competition. I should have bought "gold" when Gunny told me to buy it...at $35/oz!

Guest

It probably was mad at you for calling its magazine a "clip".

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Anonymous
map-marker Pocatello, Idaho

Kel-Tek 380

I bought a kel-tek 380, second generation, and it was a piece of *** Failed to load, failed to fire, failed to eject on almost every clip. What a piece of junk. you can just heft it and it feels like a squirt gun-that's what it is. I sold it (with some guilt that some *** would try to use it to save his life) and bought a 3202 Beretta Tomcat. The Tomcat is way reliable (no fails to anything) and twice as accurate. DO NOT BUY A KEL-TEK UNLESS YOU ARE A FOOL LIKE ME. Steve Clover, Pocatello, Idaho 208-232-****.
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1 comment
Guest

I bought a P-3AT on 4-15. I have had possession of the pistol less than 3 weeks.

The rest of the time the gun has been at kel tec. We all make mistakes but dragging things out for 4 months does noting for customer satisfaction.

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