No customer service

The Reno NV location is terrible. They do not show up for scheduled installation and do not reach out in regards to why or for an update instead they pass you around all day and hang up on you. They they then tell you someone who has not worked there in 2 weeks is in charge of your order and transfer you to Texas

User's recommendation: Avoids this company save yourself the trouble.

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ID
#4212147 Review #4212147 is a subjective opinion of poster.
Location
Fallon, Nevada

DAMAGES MADE DURING INSTALLATION

Keller Interiors - DAMAGES MADE DURING INSTALLATION
Keller Interiors - DAMAGES MADE DURING INSTALLATION
Keller Interiors - DAMAGES MADE DURING INSTALLATION
Keller Interiors - DAMAGES MADE DURING INSTALLATION
Keller Interiors - DAMAGES MADE DURING INSTALLATION
Keller Interiors - DAMAGES MADE DURING INSTALLATION
HORRIBLE CUSTOMER SERVICE My light figure was damaged during Lowes Carpet Installation this week. I was at work during the installation so my mother opened the door for them. I went to Lowes immediately after noticing the light figure and walls. Lowes Customer Service...
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ID
#3940220 Review #3940220 is a subjective opinion of poster.
Location
Redmond, Washington

Theft

Not only did this company do a terrible job with my carpet installation, the installers also stole from me. I bought my carpet from Lowes and this is the company that they sent to install it. They stole money, prescriptions, a set of binoculars and the fob for my security system. The installers looked like a bunch of rednecks and they were very unprofessional. Of course, now I can't get Lowes or Keller to do anything other than give me lip service. Don't ever let this company into your home or business

User's recommendation: Stay away from them and if you buy from Lowes and they want to send these thieves, buy elsewherre.

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ID
#3907039 Review #3907039 is a subjective opinion of poster.
Location
Charleston, South Carolina

No customer service at all

Ordered carpet from Lowe's May 13th got measuring June 5th didn't see the carpet until the end of July. Not ones to tell her interiors contact me or explain or even ask when delivery was convenient simply told me when the carpet would be there and then it showed up 4 hours early. And I just happened to be there. Never do business with this company!

User's recommendation: Do not use this company for anything.

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1 comment
#2241950

We are having the same problems. Keller Interiors lacks professionalism

ID
#3823997 Review #3823997 is a subjective opinion of poster.
Location
Columbia, Connecticut
Cons
  • No customer service no phone calls no scheduling

Horrible company, never use