First round of installers did a terrible job; had to have carpet redone. Took months for them to argue back and forth with Lowes on whose fault the bad carpet installations was. After finally resolving that and months later was going to redo carpet to which at this...
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ID
#3462551 Review #3462551 is a subjective opinion of poster.
Location
Birmingham, Alabama

Very poor installation

Didn't remove trim, used damaged flooring, that is now starting to separate and didn't finish the job.

User's recommendation: Do not use this company.

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ID
#3130310 Review #3130310 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Very poor installation

Trim was not removed, flooring is 3/8 to 1/2 inch from the trim. They didn't use any backer rod, and the floor is separating. They didn't finish by the stairwell.

User's recommendation: Do not use this company.

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ID
#3130069 Review #3130069 is a subjective opinion of poster.
Location
Chicago, Illinois
Pros
  • Lowes product
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Unprofessional Contracted Services

I have had several homes over my adult life and every one I have hired contractors to aide in home projects, even though I am most DIY. They were late, 50 mins. And the multiple conversations I was talked down too and ultimately resulted in me choosing another contractor due to how I was treated. I talked to several customer service representatives and a manger at Lowes. There was no other choice I had because Lowes has a sole contract with Keller Interiors in Huntsville, AL.

User's recommendation: Do not bother with install, if you like a Lowes product search elsewhere for the same item.

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ID
#1893637 Review #1893637 is a subjective opinion of poster.
Location
Huntsville, Alabama
Service
Keller Interiors Tile Installation
Pros
  • Lowes product
Cons
  • Lowes and keller customer serivce
Loss
$350
Preferred solution
Let the company propose a solution

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