350 CLAIMED LOSSES
10 TOTAL REVIEWS
Keller Interiors Reviews
No customer service
The Reno NV location is terrible. They do not show up for scheduled installation and do not reach out in regards to why or for an update instead they pass you around all day and hang up on you. They they then tell you someone who has not worked there in 2 weeks is in charge of your order and transfer you to Texas
User's recommendation: Avoids this company save yourself the trouble.
DAMAGES MADE DURING INSTALLATION
HORRIBLE CUSTOMER SERVICE My light figure was damaged during Lowes Carpet Installation this week. I was at work during the installation so my mother opened the door for them. I went to Lowes immediately after noticing the light figure and walls. Lowes Customer Service...View full review
Not only did this company do a terrible job with my carpet installation, the installers also stole from me. I bought my carpet from Lowes and this is the company that they sent to install it. They stole money, prescriptions, a set of binoculars and the fob for my security system. The installers looked like a bunch of rednecks and they were very unprofessional. Of course, now I can't get Lowes or Keller to do anything other than give me lip service. Don't ever let this company into your home or business
User's recommendation: Stay away from them and if you buy from Lowes and they want to send these thieves, buy elsewherre.
Charleston, South Carolina
No customer service at all
Ordered carpet from Lowe's May 13th got measuring June 5th didn't see the carpet until the end of July. Not ones to tell her interiors contact me or explain or even ask when delivery was convenient simply told me when the carpet would be there and then it showed up 4 hours early. And I just happened to be there. Never do business with this company!
User's recommendation: Do not use this company for anything.
- No customer service no phone calls no scheduling