Alegria C
map-marker Portland, Oregon

Lost and found

Have you a lost and found there at Keller auditorium? I was at arts lecture lastnight. Lost my long hand woven scarf!
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Preferred solution: Lost and found for dark red hand woven scarf

map-marker Oklahoma City, Oklahoma

I was given three options to have my simple question answered. A real person didn’t have a clue. Sent me to another number. All automated even though I was calling within open hours. Then an online ch

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Online chat was offered for $5 and a request for my credit card. Wow, love the arts in Portland but seems impossible to communicate with them. So disappointed.
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User's recommendation: Good luck

Daniel H Mqo

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Verified Reviewer
| map-marker Seattle, Washington

Non-resale Hamilton tickets

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The voice message for Keller is a circular loop which never gives one an opportunity to talk to a live person, or leave a message. The message says they check the message box, but I never found a way to leave a message. Horrible customer service. I want to buy tickets for Hamilton that arent resale tickets and dont have an extra layer of charges built into them.
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Preferred solution: Let the company propose a solution

User's recommendation: Let me know, if you ever reach a real person

James B Ilp
map-marker Portland, Oregon

Phantom of the Opera_August 08 2018 ; actors great, venue rude & nasty

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Updated by user Aug 08, 2018

08-05-2018, NOT 08-08-2018

Original review Aug 08, 2018
Took my wife to see her 1st opera, the actors & the overall performance was fantastic but the rest of the place was terrible! 1st-there's trash around your feet as you walk around the main floor , Wtf 2nd-while in line for drinks & snacks, a well dressed douchbag cut straight to front, got what he wanted & left. When I verbally corrected him security pulled ME out of line. They didn't even stop Mr.Well dress do what I want & I never got my snacks 3rd-apparently cell phones ARE allowed if know someone [security] as several people had theirs out illegally recording doing the show. 4th-NO DOMESTIC BEER? Wtf ?!?! I'll be taking my wife to Seattle or back home to Cincinnati for our next opera. Highly disappointed in Portland's Keller Auditorium !!!! Wtf
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  • Actors & overall performance
  • Security
  • Food & drink selections
  • Staff
Reason of review:
Poor customer service

Preferred solution: Price reduction

1 comment

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