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2.6 Based on 12 reviews
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Visited the location on youngerman cir had a horrible time they told me to come in because they would help me get a bigger car they told me I needed excellent credit to get any car so I left. They still call me begging me to come back telling me i don't need excellent credit.

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I brought my Toyota Sienna Van for a oil change and brought my own oil and had six courts sitting on my front seat not knowing how many courts that V-6 3.3 Engine would take and would you believe they used all 6 courts and over filled it causing my oil dip stick to be one inch over the two inch marks on the oil stick. That Engine should only take 4.7, five quarts of oil after extensive research but they kep insisting that engine should take... Read more

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All I can say is nobody in the place has had a job longer than 35 days they fire anybody who doesn't do anything after and everything that they are new owner of Dodge Dart and told that we would have Gold warranty for 5 years then they kept calling us back to him if the payment was going down lower and lower when all they were doing was removing warranty so they can make the car cheaper for them to get a loaner or a finance to go when we thought... Read more

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When my husband and I were asked about our occupations then asked about our incomes, we were literally laughed at. Apparenlty the sales associates expect that everyone to make 6 figures. It was my first time going there and none of my family will ever go there as a result.

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Have had issues with my car almost since the day I bought it. The factory alarm that came with the car would go off while driving down the road. I would take the car to them and they would say no issues. Then on the way home it would do it again. Finally after several times of going back they replaced it. Then after that the locks started not locking with the key thing. Now they want to give a hassle on fixing it. They waited until the warranty... Read more

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We went just to look to decide what model - we might be interested in. Before showing us ANY VEHICLES Asked for personal information and we soon realized that it was a applicaction for financing a vehicle. Brandon not only couldnt locate my husbands credit report - but after we repeatedly asked about the X Plan , my husbands employer has with Car manufactors- he ignores us and brings out the most expensive model available and tries to push... Read more

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Went to Keith Pierson Toyota in search of a new car. Brandon the sales associate was new, nice and helpful. I left the dealership under the impression they would take care of all tags tax and title fees. 3 days later the finance manager Terry Seymour told me I had to pay the taxes because I wanted to register it out of state. I asked to see a return policy and was informed they didn't have one. I again asked if I could see it in writing and the... Read more

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Took my daughters car to Keith Pierson for what should have been a simple oil change. We woke up the next morning to a puddle of oil on the garage floor. For some reason nobody at their Express Lube knows how to tighten the oil drain plug. I was able to turn the plug by hand. Bad, Bad job. If i did not catch their mistake, Keith could have been buying us a new motor. I will never go back to these incompetent fools. So for everyone out there... Read more

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When a new vehicle is purchased from Toyota it comes with a 25k maintenance plan. On 4/29/16 I learned it also has a 24 month time limit. 61 days out of the 24 months with my car on the rack I learned that I would have to pay for the last service. Guess I should have looked at the small print form Toyota. Did it cost them any more to honor the last vehicle check? I have purchased 4 new Toyota's since 2012. No problems with the vehicles. Wife had... Read more

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I am very happy with Keith Pierson Toyota, my first business with Keith work out the best, got myself a new 2015 highlander beautifully deal, I gave them my 2013, outstanding services, but April,28th 2016 I took my highlander 2015 for maintenance schedule, the person who should be expecting me name Mr. Yonkers , sorry for the wrong spelling Yonkers, I drove in and one of the employees outside directed me to his office no one in, later a white... Read more

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