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Keith And James

Keith And James

www.keithandjames.com
What is your customer experience with Keith And James?

Keith And James Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Keith And James reviews show a 3.7 star rating from 3 customer reviews; consumers are mostly neutral. Reviewers value customer service and exchange, refund and cancellation policy. Price level reported as medium.

Key Takeaways for Future Customers

  • Retail accounts requested by stores; reach out for wholesale or account setup.
  • Customers ask about military discount and product availability.
  • Inventory for XL and cowboy hats may be limited.

Negative Feedback / Risk Areas

  • Recurring customer complaints about unresponsive support and missing orders.
  • Reports of delayed responses and issues around refunds or fraud flags.
  • Complaints about limited discounts and product diversity.

Positive Feedback

Some issues were resolved and customers received ordered hats after contact, with staff addressing availability questions.

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Media from reviews

Keith And James - New account
Keith And James - New account - Image 2
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Hatgangboss

New account

Keith And James - New account
Keith And James - New account - Image 2

We are a hat store in Kansas City Missouri in the Crown Center Mall and we like to carry your products, could someone contact us about how to get an account with your company.

Preferred solution: An account

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Debborah Mvd

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Verified Reviewer

Missing my 500$ order

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*** trash I purchased a 500$ hat last month and havent got nothing !!! They are so hard to reach you cant even get a dammmmm response back or nothing !! Nnooooo numbers at all

User's recommendation: Noooo

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Jeffrey M Ebm
map-marker Cartersville, Georgia

Military discount

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I called the company to inquire about a military discount and, if any, how much was it?I am looking for an XL hat. It is not available on lone or in any store

Preferred solution: A fedora

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Carinskii L

My order was refunded saying it seemed fraudulent

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The matter was resolved.. I have my four hats I ordered.. And please let me know when the cowboy hats are available..Thank u for the response..

Preferred solution: Everything is fine now

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