KEH
KEH Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
KEH has 2.3 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "No recommendation".
Review authors value the most Website. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is low according to consumer reviews.
Media from reviews
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Verified Reviewer
Incorrect order
I bought a CANON 16-35 mm a couple days ago, I received my order yesterday and it came out to be a broken, dirty, 24-70 mm. I would like to see how can I get my actual order, I can provide pictures, and all the information that is needed.
Please answer.
No way to get ahold of them, their customer service team never answers, I wad supposed to use it for an important event this week and now I am stuck with a broken lense, horrible customer service team. Bad shipping.
- Good prices
- Bad customer service
- Bad shipping
Preferred solution: Deliver product or service ordered
User's recommendation: No recommendation
Memphis, Tennessee
Brand new cannon 20D did not work!
I'dbeen doingbusiness with KEH for years having bought many cameras andaccessories fromthem. I bought a brand new Cannon 20D from KEH.
Took it out of the box and it would not work! Despite their written guarantee to the contrary, KEH refused to give me a refund or exchange my brandnew defective camera for a new one because they told me that since I had removed it from the box, it was no longer new and their warranty did not apply!!!
They also cost me a $100 rebate and shipping. Have not bought squat from these lying fraudulent bastards since and tell everyone I know not to do business with KEH!!!
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I am not sure how this could have happened as the 20D is not a new camera, or least hasn't been for several years. KEH has been in business for 32+ years because we pride ourselves on excellent customer service. I would very much like the opportunity to discuss a resolution to this issue.
As this forum does not identify the customer, I do not
have a way to contact you, the customer directly however if you will call KEH and ask for Dan and I will be happy to work towards a resolution for you. Thank you. Dan