800 CLAIMED LOSSES
2 TOTAL REVIEWS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQVerified Reviewer New Reviewer
I bought a CANON 16-35 mm a couple days ago, I received my order yesterday and it came out to be a broken, dirty, 24-70 mm. I would like to see how can I get my actual order, I can provide pictures, and all the information that is needed. Please answer. No way to get ahold of them, their customer service team never answers, I wad supposed to use it for an important event this week and now I am stuck with a broken lense, horrible customer service team. Bad shipping.
User's recommendation: No recommendation.
- Good prices
- Bad customer service
- Bad shipping
Deliver product or service ordered
Brand new cannon 20D did not work!
I'dbeen doingbusiness with KEH for years having bought many cameras andaccessories fromthem. I bought a brand new Cannon 20D from KEH. Took it out of the box and it would not work! Despite their written guarantee to the contrary, KEH refused to give me a refund or exchange my brandnew defective camera for a new one because they told me that since I had removed it from the box, it was no longer new and their warranty did not apply!!! They also cost me a $100 rebate and shipping. Have not bought squat from these lying fraudulent bastards since and tell everyone I know not to do business with KEH!!!
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