Richard R Frv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
dots
#4546983 
Report Review
Reply as Company

Poor service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0
This has been by far the worst management staff i have ever dealt with at a auto dealership. I purchased a vehicle in Jan and the post sales interactions have been nothing more than extremely frustrating. I have placed several call into the dealerships, txt messaged my sales rep, each month and have yet to have a manager call me back or acknowledge the issues with my purchase. I have went as far as to reach out to the leadership on Linked in to get a response which did work for a manager that is no longer there. Beware, Beware, Beware, the Passat is working fine however the missing items and $$$ issues post sales would make me think twice before ever purchasing anything from any Keffer Dealership..
View full review
Loss:
$5000

Preferred solution: Price adjustment, warrenty refund and key

User's recommendation: Avoid

Comment
Helpful
Karina Cwq
map-marker Township 15 Huntersville, North Carolina
dots
#1616227 
Report Review
Reply as Company

Complaint about a dealership

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0
Keffer Volkswagen - Complaint about a dealership
I have just purchased a VW Passat that has not been placed in your record as of yet. I have been sold a car that was told would be brand new but has 3500 miles on it. Also I found out the car was sold to another customer and had to be brought back. I have been miss directed and have been sold a car with incorrect legal loan documentation. I would like this fixed very soon I have submitted a CFPB complaint and will be contacting the news to look into the practices at Jefferson VW of huntersville as the manager has told me they have had to buy multiple cars back because of this very reason. I would like someone to reach out to me as soon as possible to get this issue resolved.
View full review
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

Comment
Helpful

Companies Similar to Keffer Volkswagen

Hubler Nissan reviews and complaints

Hubler Nissan

stars-rating stars-rating stars-rating stars-rating stars-rating
1.5
6 Reviews

“First I was led around for 2 days then the Manager of Pre-owned says I found a car for you, this is...“
Subaru Of America reviews and complaints

Subaru Of America

stars-rating stars-rating stars-rating stars-rating stars-rating
2.5
1146 Reviews

“I bought this Subaru certified top model Forester thinking I was getting something quality. Ive been in...“
Carhop reviews and complaints

Carhop

stars-rating stars-rating stars-rating stars-rating stars-rating
1.3
573 Reviews

“Somebody stole my car out in the parking lot 30minutes before I got out the house to go to the store....“
Simmons Rockwell reviews and complaints

Simmons Rockwell

stars-rating stars-rating stars-rating stars-rating stars-rating
2.2
61 Reviews

“I have a 2014 ford f150 that I bought from them. I had an issue one day when I went to stop at a stop...“
See more Dealers Businesses ›

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article