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Keepsake Frames

Keepsake Frames

keepsakeframes.com
What is your customer experience with Keepsake Frames?

Keepsake Frames Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Keepsake Frames has a 3.0 star rating based on 3 customer reviews. Consumers are mostly neutral and mention mixed reliability and medium price level.

Key Takeaways for Future Customers

  • Check order confirmations and tracking to ensure both frames were processed.
  • Review Keepsake Frames reviews for notes on product quality before purchase.
  • Expect pricing at a medium level with convenience compared to in person.

Negative Feedback / Risk Areas

  • Reports of damaged or poorly made frames on delivery.
  • Difficulty reaching customer service and getting refunds.
  • Order or fulfillment confusion and missing contact information.

Positive Feedback

Customers say the service is easier than in person and reviewers value location and reliability when satisfied.

View full overview ›

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Leslie S Sdi

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Verified Reviewer

Photo with Snow not accepted

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One photo of broken glass shards fell out of the frame as delivered. A replacement of the photo was sent to Liz.

And the second photo has major snow in the right-hand corner where it was not present in the original. Not acceptable; I want a refund!

Thank you. Luvscollie@***.com

Loss:
$69
Pros:
  • Easier than in person
Cons:
  • Problems to deal with company

Preferred solution: Full refund

View full review
Larry B Xon
map-marker Albuquerque, New Mexico

Make sure you got both of my orders. They’re going to the same location. I tried to add them on just making sure I did.

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I ordered another frame at the same time. I was just making sure that the order went through, and I have two ordered, not one. It's going to the same address.

Preferred solution: I just want to verify my order

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Annalicia Sqz
map-marker Highland Park, Illinois

Received 3 frames as a gift. One of them was poorly made.

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No way to get a hold of the company. Cannot find customer service phone number. Very difficult to find any company information.

View full review

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