Johna Odg
map-marker Skaneateles, New York

Mistake

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Added to much money to my account, he helped to refund the money for me. He was very easy to work with.
View full review
Eleshia B Vny

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Had absolute worst reading with Ask Fran

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I had a horrible reading with Ask Fran. This advisor just rambled on and on. I couldn't even get a word in. She was definitely trying to prolong the reading with inaccurate information she was trying to covey to me. She talked the first 2 minutes saying how caring I was and how I like order.( I already know that & I'm not too orderly.) I only got to ask 1 question in 3 minutes & her answer was if you have to ask then you already know. She is constantly talking and I can't ask anything. I am extremely disappointed and unsatisfied with Ask Fran and Keen.
View full review
Loss:
$2
Cons:
  • Advisors providing inaccurate
  • Unsolicited
  • General information

Preferred solution: Full refund

User's recommendation: Be careful with advisor providing a lot of general inaccurate information to prolong the reading but not allowing you to ask simple yes or no questions

Dyani H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

I did not completely hear the last reading. It was not good reception/signaling. There were some parts of the reading that was clear and hard to hear.
View full review
Loss:
$17

Preferred solution: Full refund

Talib Nrc
map-marker Chattanooga, Tennessee

Technological issue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
A slow network connection. Missed chat request. I was able to connect with WiFi which speeded my phone.
View full review

User's recommendation: I will make sure my connection is up to speed and will be so none. none

Paulette M Sri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This company is awful. They like to drain people of money and give misleading information. Their advisors will tell you what you want to hear so they can keep you coming back. I spoke with several advisors who all gave me false information which led to a disastrous situation. It almost cost me my employment. Do not trust them as they are scam artists. Never again!
View full review
Cons:
  • Lie to you

Preferred solution: Full refund

User's recommendation: Beware!

Resolved
Shellie Abb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ewa Beach, Hawaii

Resolved: Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Aug 23, 2022

Company fixed the issue and I have been provided with partial refund. Partial credit to my account. They only give up to $25.

Updated by user Aug 23, 2022

Got in touch with customer service and received credit to my account. Happy with customer service

Original review Aug 23, 2022
Very unhappy with keen. Advisor only talked about herself. Told me to put more money because she had a system for getting information. Added more funds for her to continue to talk about herself. I need a refund.
View full review
Loss:
$30
Cons:
  • Fake psychics who pretend not to hear you

Preferred solution: Full refund

User's recommendation: Save your money. Fake psychics

Amanda M Wfw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I lost my new customer deal cause my phone died

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My phone died when I was on the phone whit the medium in did not receive a call back while my phone is now charged by the way this happened like maybe five minutes ago so my phone died on the first minute I had 10 minutes to do something with and I only used one and the medium took all 10 because I wasnt on the phone very long like maybe 1 to 2 minutes at the most but that is why I am giving a bad review because I was talking to my grandfather my phone died the connection was lost now Im pissed and Irrate cause Ive really really been wanting to reach out to my granddaddy when he was alive he was my favorite person in the whole world and the connection was lost abruptly I felt my granddaddy when I called out to him but I didnt feel him anymore after the connection was lost and now I feel Ive lost him all over again

View full review
Loss:
$2

Preferred solution: A reasonable amount of time with a my loved one I was reaching out to

Anonymous
map-marker The Bronx, New York

Complaint

Marva Lee keeps bothering me and she lies and said my man going to leave me. Everything she said was going to happen didn't. I feel uneasy with her
View full review

User's recommendation: Don't go to her

Anonymous
map-marker Frisco, Texas

Money not correct

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I connected with advisor for less than a minute due to them saying they couldnt do a reading right now but I was charged nearly 20.00. Their per minute charge is 3.99. Overcharged, nearly ripped off if I wasnt paying attention. It took me a good 20-25 minutes searching for CS phone number to no avail but I somehow landed on a refund page, where I was refunded the 20.00.
View full review

User's recommendation: Careful

Shaniqua P Oyw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Schenectady, New York

What help

I need help can you yall stop asking so many questions and answer me. I need to spoke with someone that will help me now
View full review
Pros:
  • Procon
Cons:
  • Cons
  • Con

Preferred solution: Help

Anonymous
map-marker Schenectady, New York

What help

Yall dont do anything.. Im not leaving an 100 word count on here I said what I needed to say.this is crazy
View full review
Loss:
$12

Preferred solution: Full refund

Dinesh G Spo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kurukshetra, Haryana

Battery Charging bahut kam hoti h

Sir maine apki keen Company ki battery kharidi thi jiski Warranty Vellidety 36 month h .But Battery Charging nhi ho Rahi ab.plz Cheak and Change my battery.
View full review
Anonymous
map-marker Oakland, California

Bad reading

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I asked a question about someone.and never received the answer it was maybe this and maybe that but never a direct answer
View full review
Anonymous
map-marker Oakland, California

Bad reading

Asked a question and never received a direct answer to my question everything I told him about my question the reading was maybe this or maybe that there was a direct answer
View full review
Anonymous
map-marker Corona, California

Book appointment

I wanted to finish the appointment but my bank declined the second session. . Would like to continue. Joe 949444****
View full review
Juli Gil
map-marker Florence, South Carolina

Money.

They overcharged me for a reading I didnt get. I shouldnt be charged for that. I hope they can fix this issue.
View full review

Brands Related to Keen Com

Ingenio Com reviews and complaints

Ingenio Com

0 Reviews
LiveAdvice Com reviews and complaints

LiveAdvice Com

0 Reviews
PsychicCenter Com reviews and complaints

PsychicCenter Com

0 Reviews

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article