Keds
Keds Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Keds has a 2.0 star rating from 2 reviews with mostly dissatisfied customers and 100% unfavorable distribution; reviewers note medium price and value Location and Discounts and Special Offers.
Key Takeaways for Future Customers
- Check Keds reviews and sizing guidance before ordering; repeated wrong size shipments reported.
- Expect mixed customer service experiences when handling returns or replacements.
- Be aware of potential product defects like discoloration or sole separation.
Negative Feedback / Risk Areas
- Customer complaints about missing refunds and charges for merchandise not received.
- Poor customer service response and slow or no replies to emails.
- Returns, replacements, and quality issues reported.
Positive Feedback
Some customers praise product comfort and courteous customer service in specific cases, and discounts or location offers are valued.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Keds has a 2.0 star rating from 2 reviews with mostly dissatisfied customers and 100% unfavorable distribution; reviewers note medium price and value Location and Discounts and Special Offers.
Key Takeaways for Future Customers
- Check Keds reviews and sizing guidance before ordering; repeated wrong size shipments reported.
- Expect mixed customer service experiences when handling returns or replacements.
- Be aware of potential product defects like discoloration or sole separation.
Negative Feedback / Risk Areas
- Customer complaints about missing refunds and charges for merchandise not received.
- Poor customer service response and slow or no replies to emails.
- Returns, replacements, and quality issues reported.
Positive Feedback
Some customers praise product comfort and courteous customer service in specific cases, and discounts or location offers are valued.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Keds never hot back to me.
Very disappointing.
I sent an email to Keds with a question regarding a pair of sneakers I had just received.
I received an automated reply saying they received my email and would get back to me.
I have never heard back from them.
Very poor customer service !!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDiscoloration
- - Brand-new Keds worn once; purchased last year, no receipt.
- - Yellow stains appear after washing.
- - Stains persist after 6 washes; please replace.
Attached is a picture of my complaint. These Keds are brand new, worn one time.
When I hand washed them the first time with baking soda and peroxide, I noticed the yellow stains. I washed them again and still had the same results when they dried. I have now washed them 6 times with the same results. I think something must have happened during manufacture.
Please evaluate and hopefully replace.
Purchased last year, so I do not have my original receipt.
Los Angeles, California
Love the product and have always received excellent customer service support from courteous representatives!
I discovered that I actually did not need a return label as I actually didnt have any returns afterall.
User's recommendation: Buy Keds, you’ll love them!
Charges for merchandise not received
- - I bought shoes online three times this Christmas; each order was canceled.
- - I didn't receive credits or money back; I won't order from Keds again.
I purchased shoes online during Christmas, 3 separate occasions. Each time I received an email saying the order was cancelled but I didnt receive all my credits.
I chatted with someone a few weeks ago but still havent received my money back.
Very poor customer service. Will not be ordering from Keds in the future.
User's recommendation: Poor
Elmhurst, Illinois
Wrong size
Three times you have sent me an 11 extra slim and I wanted a 10.5 extra slim white champion shoe. I do not believe Im going to try again.
User's recommendation: Be wary of getting the wrong size
I would like to make a claim for defective shoes.
- - Loves Keds; buys for herself and her daughter.
- - Kate Spades worn a few times; sole came off the side.
- - Wants to know if they can be fixed or replaced.
Love my keds since I was in elementary school. I keep on buying for me and now my daughter’s.
Love my Kate spades and for that same reason only used them a handful of times.
Used them for an outdoor wedding and felt them funny, come to find out they came off from the side of the sole. Would like to know if I can get them fixed or replaced please.Thanks Maggie
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