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Kedem

Kedem

kedem.com
What is your customer experience with Kedem?

Kedem Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Kedem has a 3.0 star rating from 3 reviews; consumers are mostly neutral with an even split between unfavorable and positive feedback. Reviewers note a high price level and value exchange and refund policies.

Key Takeaways for Future Customers

  • Customers praise helpful customer service and responsive staff in Kedem reviews.
  • Expect possible taste or texture changes for legacy products.
  • Check online listings to avoid receiving the wrong product.
  • Price is reported as high; know the refund and exchange policy before buying.

Negative Feedback / Risk Areas

  • Recurring customer complaints about changed flavor and texture.
  • Reports of receiving incorrect products ordered online.
  • Some adverse reactions and complaints about refunds or returns not resolved.

Positive Feedback

Strong customer service and loyal repeat buyers who value product diversity. Reviewers call staff polite and helpful.

View full overview ›

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Show reviews that mention
juice expiration date customer service texas taste illinois tasting sour house walmart
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Pam M Ihg
map-marker Cincinnati, Ohio

Expiration date

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AI Highlights
  • - The agent called back but couldn't find the expiration date.
  • - The representative was nice and helpful, and I enjoy your products.

A lovely lady called me back but she still couldn't find the expiration date on my bottle of organic grape juice. She was very nice and helpful.

She is a great asset to your company. Thank you for the nice customer service at a time when customer service in America has reached a new low.

I enjoy your products. Thank you.

Loss:
$5
Pros:
  • This company has good customer service

Preferred solution: I don’t want anything.

User's recommendation: This is a nice company with good products and excellent customer service.

View full review
Anonymous
map-marker Midlothian, Texas

Juice taste sour

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The juice was so sour tasting, I never had a problem with the taste until now . I brought through Walmart sent to my house in Illinois and Texas

User's recommendation: When y’all fix the taste

View full review
Yosef W

KEDEM TEA BISCUITS

AI Highlights
  • - Kedem biscuits, Yosef's, were loved until the taste and texture changed.
  • - The change is disappointing, and I bought 20 boxes.

My family and I are not only avid consumers of Kedem, promoters. I work as a department manager of one of the biggest grocery/ Pharmacy chains in the east coast.

Everyone I know calls the biscuits Yosefs Biscuits . I love them or loved them until you changed the taste and texture.

Not a good move.

I bought 20 boxes in addition to the many boxes I had at home at home never thinking the new look came with a disappointing taste and texture.

I do not expect you to change this flavor just because of and my extended family and friends. But I am sad to say that this it for me with KEDEM.

Somethings are classic they do not need to be changed.

Yosef W

Pros:
  • Well balanced
Cons:
  • New flavor and texture-

Preferred solution: Go back to the classic KEDEM BISCUITS

View full review
Sharie Z

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Binyamin Industrial Area, Central District

Donation request

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Was given a website to contact. No person reached by phone

Preferred solution: Donation of grape juice to pantry

User's recommendation: Use website

View full review
Sura V

Unhappy with gefilte fish Kedem

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AI Highlights
  • - I didn’t receive what I ordered for Kedem Gefilte Fish.
  • - The label, ingredients, piece size were changed.
  • - I was told they don’t make the item I ordered.

Didn’t receive what I ordered on line I ordered Kedem Gourmet Gefilte Fish, they changed the Label & the ingredients & the size of the pieces. They either need to update or send people what they ordered. I was told by the sender they don’ make the one I ordered very disappointed

Cons:
  • Wrong product on internet

Preferred solution: Let the company propose a solution

View full review
Anonymous

Poor Quality Product Review

Severe rash. My sister however didn't get any rash or anything but found product did not help even cheaper non brands are better

View full review
Katherene Yah

Itchy, red, watery, swollen eyes after using Kedem Creams.

AI Highlights
  • - I bought Kedem creams at the Ideal Home Show, Earls Court, London.
  • - I had itchy, red, swollen eyes and asked for a refund; it was refused.

I purchased some 'creams' from the Kedem (Aka LD Cosmetics)stand at the Ideal Home Show at Earls Court London in March.

Within a short time of using them I had itchy, red and swollen eyes, watering constantly. I persevered for 3 days but couldn't stand it any more.

I contacted them and explained what had happened, I thought I had an allergic reaction to some ingredient in the creams. I had hoped to send them back and have a refund.

After many e-mails back and forth they are flatly refusing to do anything at all.

Any reputable and honourable company would have refunded without question so as not to damage their reputation but not these people they couldn't care less. APPALLING CUSTOMER SERVICE.

Loss:
$300
View full review

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