This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Dishonest Company

1.0
Update by user Dec 04, 2020

They have completely ignored any communication, and refused to answer the BBB complaint.

Original review posted by user Dec 04, 2020
Plumber was here less than 5 minutes and told us the water heater was still under warranty from Rheem. He told me to call them because the wires inside the water heater melted. I used a home warranty company however this company lied to them, so they did not have to fix anything. Rheem looked at the pictures and said it was a defective water heater and that KBR Plumbing lied to the warranty company. Very unprofessional, they screwed me out of 75 dollars for less than 5 minutes of work for something I already told them before they even looked at the issue. This company are crooks and thieves. They should have their license removed and the plumber fired for incompetency. The warranty company said they should have removed it and let us take it back to where it was bought and replaced and then KBR should have come back out and installed it based on our warranty with our house. People need to know this company will screw you as much as they can. Update 8 days later still no water heater, however the company has lied more than once to the insurance company. They charged me 400 dollars extra, and trying to get an invoice with details of what I paid. Unfortunately I did not pick this company or I would never have used them due to constant problems with communication and outright fabrication on information.
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#2320407 Review #2320407 is a subjective opinion of poster.
Service
Kbr Plumbing Plumbing Service
Cons
  • Stole my money
  • Business is dishonest and horrible
Loss
$399
Preferred solution
Full refund

Companies Similar to KBR Plumbing

Benjamin Franklin Plumbing reviews and complaints

Benjamin Franklin Plumbin...

1.7
415 Reviews

“You cannot remove these labels without destroying the original label of the suppliers underneath who we...“
Bonfe reviews and complaints

Bonfe

1.3
31 Reviews

“Had a leaking water heater and old water softener ... Bonfe came, confirmed the leak, and offered to...“
Roto Rooter reviews and complaints

Roto Rooter

1.6
679 Reviews

“I am a plumber working for roto-rooter and i will tell everyone the real truth behind this corporate rip...“
Mr Rooter reviews and complaints

Mr Rooter

1.3
80 Reviews

“I contacted MrRooter of Vancouver Island to do a trenchless water line replacement. They gave me a quote...“
See more Plumbing Businesses ›

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article