Caris Dxn
map-marker Garland, Texas

RAN OFF WITH MY MONEY

Updated by user Apr 17, 2013

ok... Lawrence never showed up to complete our tubs..

his reason for not being able to do the job was a pissed client had his machine and material held hostage.. We had to get another guy to complete the tub and lawrence has NOT refunded my money... he asked me to wait until he got another job so he could give my money back.. its been over a month and he barely responds to text messages and definitely will NOT answer the phone..

I will be filing suit for my $300.00... he did NOT do the job and refuses to refund my $300.00...

DO NOT DEAL WITH HIM.. its not worth it

Updated by user Mar 26, 2013

My sister jumped the gun on this one.. KB resurfacing did NOT run off with our money..

My sister is the type of person you dont tell her everything thats going on... My name is Latoya, and i have been in contact with KB Resurfacing to get the work done...

We have not been ripped off.. KB RESURFACING is a reputable company!

Original review Mar 26, 2013

Owner of company name is Manny (thats what he gave me) i was given a quote in 2012 for tub work.. In march of 2013 i contacted him to do the work and he still remembered me and gave me same quote..

He came to get half the money on 3/14/13, today is 3/26/13 and he has not been back.. He responds by text saying he couldnt make it today but will come tomorrow and tomorrow never comes. Im pissed because now he doesnt return phone calls.. There is very limited info on his site..

he doesnt list an address. BEWARE!

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Loss:
$300
3 comments
Dajon Kcr

I had the same type of experience with him. The latest reason that he has told me that he cannot finish my countertop job is due to the fact that his car was stolen, along with all of his equipment and money.

This is in addition to the prior stories of a lost telephone and car trouble.

This has been a horrible experience. He took off halfway through our job with $600 and left us with an incomplete product and a giant mess to clean up.

Caris Dxn
reply icon Replying to comment of Dajon Kcr

im taking him to court.. dont know if ill get anytying but he needs to be stopped..

I want to give you my email or contact info and maybe when i do go to court u can come and tell your story. i have all my texts messages and some recorded calls.. all he does is give excuses...

im sorry that happened to you.. he is a *** bag!

Caris Dxn
reply icon Replying to comment of Dajon Kcr

please contact me at deann1399@***.com and i will be more than happy to contact you!

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Anonymous
map-marker Dallas, Texas

Poor Tub Refinishing

KB Resurfacing did not do a professional job on my tub. They work hard but the tub surface is not at all smooth. The first attempt did not cure properly so they had to remove/sand it off. After a second attempt there were several areas with bumps and others with scratches. They were supposed to come back the next day for a third attempt to fix but will not return my calls/texts. All this for $250 cash. The tub had never been finished before but now I have to pay someone else to strip off the bad refinishing and redo the tub. They are charging me $425, I hope they do a better job. I'm lucky to have 3 baths in the house too or I would be totally messed up.

Links to 3 photos of my tub are below.

http://www.flickr.com/photos/5872****@***7/847011****/in/photostream

http://www.flickr.com/photos/5872****@***7/847011****/in/photostream

http://www.flickr.com/photos/5872****@***7/846901****/in/photostream

Sincerely,

Jason Kooner

View full review
Loss:
$250
1 comment
Caris Dxn

At least he did work for you.. all he did was take my money..

we paid him on 3/14/13 and NEVER saw him again! this guy is a scam!

Anonymous
map-marker Richardson, Texas

KB resurfacing, 817-710-****

KB resurfacing advertises between 8 - 12 postings a day on craigslist. So when I looked on there to find a bathtub company I found nothing but their ads.

I usually never call a company that advertises that heavy because I figure they are desperate but I gave them a shot anyways. The tub looks so thick after they did it that it looks fake. No wonder they give a 10 year warranty they cake it on so heavy it's pathetic. Oh, and the warranty.

It's prorated. So if something goes wrong your going to have to pay something for them to come back out and CAKE more goo all over the tub. I have had tubs refinished before and was always please but these people are are rude jerks. I am emailing craigslist complaining about how many postings they have.

It screws us customers because we cant find the competition without searching.

Now I have to find someone the strip this thick mess off my tub and make it look like a tub again. What a waste of money and time.

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3 comments
Guest

Hmmmmmm as the owner of kb resurfacing I find it very coincidental that a competitor complained to me about postings and was also in Richardson. If I were a customer that felt I got burned I would be more than happy to declare who I am and not hide like a disgruntled pyusilanimous troglodyte.

But go ahead. When this site gets warrant for ill you commented from your whole world is gonna come down right over your 4X6 unibomber shack from the libel lawsuit you put yourself in. Absolutely pathetic.

And don't hate me just because the pictures of my work represent an appearance you could only wish you could create. Hate me because you can't remove my ads no matter what you try and you know deep down inside that my expertise is far superior to yours

Guest

Hmmmmmm as the owner of kb resurfacing I find it very coincidental that a competitor complained to me about postings and was also in Richardson. If I were a customer that felt I got burned I would be more than happy to declare who I am and not hide like a disgruntled pyusilanimous troglodyte.

But go ahead. When this site gets warrant for ill you commented from your whole world is gonna come down right over your 4X6 unibomber shack from the libel lawsuit you put yourself in. Absolutely pathetic.

And don't hate me just because the pictures of my work represent an appearance you could only wish you could create. Hate me because you can't remove my ads no matter what you try and you know deep down inside that my expertise is far superior to yours

Guest

I see you are in Richardson too! I hate that you had a problem but thank you for the review.

I searched craigslist and found a ton of KB resurfacing ads. I googled their number and name and found your report. I sincerely appreciate you taking the time to do that. You saved me from making a mistake.

ALSO, it seems they are from California?

makes you wonder if they are a traveling circus. Taking advantage of those free craigslist ads!

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