Katzkin
Katzkin Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Consumers report low satisfaction with Katzkin, noting high price levels and frequent customer service issues in recent reviews.
Positive Feedback
Customers purchase Katzkin seat products and upholstery services, indicating the company delivers automotive interior options.
Negative Feedback / Risk Areas
- Frequent Katzkin customer complaints about poor customer service and communication failures.
- Reports of misleading sales promises on delivery or installation location causing refunds or returns.
- Language barriers and lack of callbacks after service inquiries.
Key Takeaways for Future Customers
- Check installation logistics and confirm location before purchase and review Katzkin reviews and refund policies.
- Expect higher prices and verify customer service availability if you require help with billing or refunds.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Consumers report low satisfaction with Katzkin, noting high price levels and frequent customer service issues in recent reviews.
Positive Feedback
Customers purchase Katzkin seat products and upholstery services, indicating the company delivers automotive interior options.
Negative Feedback / Risk Areas
- Frequent Katzkin customer complaints about poor customer service and communication failures.
- Reports of misleading sales promises on delivery or installation location causing refunds or returns.
- Language barriers and lack of callbacks after service inquiries.
Key Takeaways for Future Customers
- Check installation logistics and confirm location before purchase and review Katzkin reviews and refund policies.
- Expect higher prices and verify customer service availability if you require help with billing or refunds.
Pompano Beach, Florida
Bad customer service and I decided to sell a product
- Salesman Carlos said seats would arrive at my house.
- After payment he gave an address 130+ miles away and claimed a priority appointment.
Hello. I want to cancel the order for seats for my car because I feel deceived by Mr.
Carlos, salesman of this company. When he sold me the product he confirmed that they would arrive at my house. After paying it, he sends me an address where it is more than 130 miles from my house. what was not said the first day.
Later he told me that he spoke with the place and that he had a priority appointment, which was also uncertain. When speaking with the place where I would supposedly receive the service, they tell me that I must leave the car and that I do not have any priority and that the delay is according to the arrival of cars during the week. nothing like what was discussed on the day of the negotiation. I called customer services and since I didn't speak English they told me that someone would call me in 10 minutes.
They didn't call me back either.
According to the company, in its policy they tax conversations for quality. I invite you to listen to these and see how many times I called and how many times I spoke interested in the product and its installation.
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