Liem H Jrr

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Verified Reviewer

NO PAYOUT!!!

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If you have a payment coming, you will never see it. Don't spend your money at this casino because they will rob you. Their sister casino, New Funclub Casino, is the same way.

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Loss:
$300
Cons:
  • No payouts

Preferred solution: Full refund

User's recommendation: They are CROOKS!

Kellie F Epu

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Withdrawal funds never paid

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I played all required playthroughs of the new player, no deposit promo. I was lucky enough to meet all requirements and the banking department stated they would pay me and took all of my information.

It's been well over two months now and I haven't received anything. I have called multiple times and I'm told each time that they cannot access my account because I am a non-depositor.

They pay withdrawals via a third party, which takes $30 of the $100 I won. I've received nothing and they won't give me any information when I call.

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Cons:
  • Refuse to pay out

User's recommendation: Do NOT waste your time

Keith r Aeq

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Verified Reviewer

Payout that has been due to me since Jan 23. Casino clearly stats 5 to 7 day bitcoin withdraw. I've been lied to every week. Being promised it will be next week. Next week comes. No money

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Marcus and pete are respectful and some what helpful. Clearly repeating what they are told to say.

Victor how ever yelled at Me and told me I waa a liar when told I was promised a date. Then realized he was wrong w dates where listed . No apologies. Just arrogance.

I still have not got funds and they claim its a glitch. However they lie at every turn . I followed this casino from its original vegas rush. I believe they were shut down due to incorrect policy and behavior.

I didn't experience this .However. I see why now.

They ignore my emails now. And no phone calls as assured from management.

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Loss:
$2300
Cons:
  • Bad casino

Preferred solution: Apology

User's recommendation: Do not deposit here. Customers are not treated with respect and casino is clearly not approved

Keith r Aeq

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Verified Reviewer

Non payment

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I won 2130 its been since Jan 23 . I'm told every week it's scheduled for next week.

It never comes. Customer service is horrible. They lie over and over again. Account manager does same.

They say 5 to 7 say payment w butcoin it's been two months.

They dint care and lie over and over DO NOT DEPOSIT W THIS CASINO. THEY ARE HORRIBLE

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Loss:
$2000
Pros:
  • Non
Cons:
  • Lies lies lies no payment

Preferred solution: Full refund

Amrita Zft

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Verified Reviewer

Poor customer service no help at all

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Do NOT play this casino it is a joke and u will not be paid if you win. I won and was given the run around for 2 months and no help from customer service. Take my word I play many casinos and this one ain't worth it

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Cons:
  • Help all of the above
  • Pay

Preferred solution: Only what I won fair and square

User's recommendation: Don't play this casino

Jacqueline P Vbm

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Verified Reviewer

Kats Casino - Beware of this casino!

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Beware of this casino! They are cheating and stealing from their customers.

They took my money and they will take yours too, they wont pay you just like they wont pay me. They accepted my money via debit card which is registered with my current address, but refused to pay up. They claimed my address on my casino account did not match my documents, but that was false. If this is true then my deposit to the casino would have been declined in the first place but it was not.

My card and my documents have my current address. I dont know how they got an old address for me on my profile because my iPhone uses autofill with my current address anytime I need to create an account online. They wont fix their mistake nor correct my address in my casino account, unless I give up my balance.

This casino is dishonest and is a fraud. Dont let them get away with this scam!

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Preferred solution: The money they owe me

User's recommendation: Beware of this casino! They are cheating and stealing from their customers

Dennis A Wrz

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Verified Reviewer

Withdrawal takes forever

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I deposited $30 bitcoin and did the playthru .I was well over $1,000 but they cut it down to $300 the most I can withdraw.Terrible casino for payouts and they rip you off in withdrawals.Dont use this casino.Terrible!!!

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Loss:
$100

Preferred solution: Apology

User's recommendation: Don’t go

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