Katies
Katies Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Katies has a 2.6 star rating from 3 reviews, with about 50% saying they'd likely recommend; overall sentiment is mostly neutral to unfavorable.
Key Takeaways for Future Customers
- Expect discount-driven pricing on sale but verify orders carefully to avoid issues.
- Double check delivery options and request signed delivery when placing an order.
- Read Katies reviews before buying to gauge recent service experiences.
Negative Feedback / Risk Areas
- Frequent reports of missing items and unresponsive customer service when chasing refunds.
- Claims of damaged or stained products and poor in-store conditions in some locations.
- Complaints include unresolved escalations and slow or absent communication about orders.
Positive Feedback
Cheap on sale and discounts are valued by reviewers, though overall product diversity and service consistency receive criticism.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Katies has a 2.6 star rating from 3 reviews, with about 50% saying they'd likely recommend; overall sentiment is mostly neutral to unfavorable.
Key Takeaways for Future Customers
- Expect discount-driven pricing on sale but verify orders carefully to avoid issues.
- Double check delivery options and request signed delivery when placing an order.
- Read Katies reviews before buying to gauge recent service experiences.
Negative Feedback / Risk Areas
- Frequent reports of missing items and unresponsive customer service when chasing refunds.
- Claims of damaged or stained products and poor in-store conditions in some locations.
- Complaints include unresolved escalations and slow or absent communication about orders.
Positive Feedback
Cheap on sale and discounts are valued by reviewers, though overall product diversity and service consistency receive criticism.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Items not received, can't reach customer care via email or phone
Placed an order mid-Feb which was never sent.
Cannot get hold of anyone for an update or refund. Tried emailing and phoning customer care but no response.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Item not received
- - Order placed in December; item not received.
- - They said it was delivered, but cameras show it was not; escalation promised, no communication yet.
Company fixed the issue and I have been provided with apology.
Made a order in December and item has not been received as yet, basically they said it was delivered, upon checking my cameras item was not delivered, I then called again and the lady said it was not delivered and she would escalate it, have not received any communication as yet
I didn't receive my ordered item yet
I feel bad as I paid for an item and didn't receive it. Please refund my mony or resend the item with sign in optin delivery
User's recommendation: Sign in delivery method
Resolved: Multiple orders
Company fixed the issue and I have been provided with apology.
Absolutely a waste of time
Patronising, clueless and couldnt care less
Very unhelpful
Will NEVER buy again
No wonder youre broke
User's recommendation: Don’t bother
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEnquiring where is my order
I have not received my order
Would like my order delivered
Or please refund me my money
Can you please inform what has happened to my order
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Morwell, Victoria
Stained product
- - Damaged and stained product; no one called back after my emails.
- - Order was approx $250; I may not buy from gj again.
Damaged and stained product- no one has bothered to call me back.. i have emailed them too but clearly there is no respect for customers time or money ..
I placed and order for approx $250 and I am thinking to never buy with gj
Again
.. It happend once before as well but that time i didnt bother to complained and I shoped with them after a while and same thing happens again.
.. very disappointing
- Cheap on sale
- Hardest for refund
Preferred solution: Full refund
User's recommendation: Double check or triple check your online order
No air conditioning in Gladstone nearly passed out trying thins on
No air conditioning in Gladstone store nearly passed out very upset that this has not been rectified in 3months
User's recommendation: Don’t go to Katie’s in Gladstone
Albany, Western Australia
Violence
Violent action by store manager throwing my purchase to floor Katie's Albany WA please watch store video
Preferred solution: Apology
User's recommendation: Blank
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