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Katies

Katies

www.katies.com.au
What is your customer experience with Katies?

Katies Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Katies has 2.3 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • 50% of users would likely recommend Katies to a friend or colleague.

  • Rating Distribution
  • Pros: Cheap on sale.
    Cons: Hardest for refund.

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Media from reviews

Katies - Enquiring where is my order
Katies - Enquiring where is my order - Image 2Katies - Stained productKaties - Stained product - Image 2
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item order air conditioning customer care gladstone thins store air lessvery orders
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Cassie R Rno

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hamilton, Queensland

Items not received, can't reach customer care via email or phone

Placed an order mid-Feb which was never sent.

Cannot get hold of anyone for an update or refund. Tried emailing and phoning customer care but no response.

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Resolved
Lilli Gfm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Maitland, New South Wales

Resolved: Item not received

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Feb 28, 2025

Company fixed the issue and I have been provided with apology.

Original review Jan 29, 2025

Made a order in December and item has not been received as yet, basically they said it was delivered, upon checking my cameras item was not delivered, I then called again and the lady said it was not delivered and she would escalate it, have not received any communication as yet

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Shireen Alo
map-marker Sydney, New South Wales

I didn't receive my ordered item yet

I feel bad as I paid for an item and didn't receive it. Please refund my mony or resend the item with sign in optin delivery

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User's recommendation: Sign in delivery method

Resolved
Maricella Oif
map-marker Adelaide Cbd, South Australia

Resolved: Multiple orders

Updated by user Dec 06, 2024

Company fixed the issue and I have been provided with apology.

Original review Nov 28, 2024

Absolutely a waste of time

Patronising, clueless and couldnt care less

Very unhelpful

Will NEVER buy again

No wonder youre broke

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User's recommendation: Don’t bother

Connelly Ugt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Glen Iris, Victoria County

Enquiring where is my order

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Katies - Enquiring where is my order
Katies - Enquiring where is my order - Image 2
Contains 1 confidential file for company representatives

I have not received my order

Would like my order delivered

Or please refund me my money

Can you please inform what has happened to my order

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Nidhi S Faj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Morwell, Victoria County

Stained product

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Katies - Stained product
Katies - Stained product - Image 2
Contains 1 confidential file for company representatives

Damaged and stained product- no one has bothered to call me back.. i have emailed them too but clearly there is no respect for customers time or money ..

I placed and order for approx $250 and I am thinking to never buy with gj

Again

.. It happend once before as well but that time i didnt bother to complained and I shoped with them after a while and same thing happens again.

.. very disappointing

View full review
Loss:
$20
Pros:
  • Cheap on sale
Cons:
  • Hardest for refund

Preferred solution: Full refund

User's recommendation: Double check or triple check your online order

Kaytlin Arq
map-marker Gladstone, Queensland

No air conditioning in Gladstone nearly passed out trying thins on

No air conditioning in Gladstone store nearly passed out very upset that this has not been rectified in 3months

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User's recommendation: Don’t go to Katie’s in Gladstone

Lorraine F Aky
map-marker Albany, Western Australia

Violence

Violent action by store manager throwing my purchase to floor Katie's Albany WA please watch store video

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Preferred solution: Apology

User's recommendation: Blank

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