Nakaya Rou

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Verified Reviewer
| map-marker Hampton, New Hampshire

Want to return luggage set which I purchased.

I purchased a set of luggage via a QR code that I was on the Jennifer Hudson show. It arrived, I didnt like what I saw.

Decided to return it but no invoice came in the box. Called the phone number listed on Kathy Irelands website to no avail. Therefore I dont know where to return luggage set.

PLEASE HELP!!! I simply need an address to return my purchase.

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User's recommendation: Never and would not recommend that anyone else do either.

john r Zbo

Warrenty problem sofa

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Kathy Ireland RV furniture has the worst customer service ever. I can't get through to anyone.

They don't answer emails or phone calls. I don't know what I am supposed to do. Camping World says they can't help.

It's been several months and no response. John Riley, 435-640-****, rileyconst@***.com.

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Loss:
$1
Cons:
  • Customer service is terrible kathy ireland rv furniture

Preferred solution: fix my sofa ,send me the replacement part, i will fix it answer the phone or email

User's recommendation: if i could give negative rating i would, sofa is defective,separating it has not been abused and i get no answer or solution.this company is terrible

Barbara A Bxh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Parts replacement

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I purchased a chest of drawers a long time ago. I recently noticed scraping when opening and closing drawers.

There are plug type buttons under the drawers that have worn out over the years.

I need to replace these little buttons/plugs. Do you have these replacements?

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Pros:
  • Love the furniture i purchased
Cons:
  • No cons

Preferred solution: Purchase Replace parts

1 comment
Guest

Ask them.

Michelle J Jne
map-marker Appleton, Wisconsin

Rv furniture is junk

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We have owned our couch 6 months the center price has broken twice and one of the recliner is now broken. These products are expensive junk!

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User's recommendation: Do NOT buy any of this furniture

Anonymous
map-marker Seattle, Washington

No products no response no live person to talk to to refund my money that’s only some of the products I didn’t receive can somebody post a way I can talk to live body cause MorningSave is not helping

Never got my sheets cool sheets pocket sheets a different product light blue note book with charger never got satin sheets black ones n leopard ones never got a finger file kit never got some other products never got MorningSave has very bad customer service they make money if you get your products or. Not I would just really would love a refund Thank You

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Anonymous
map-marker Seattle, Washington

No packages

No packages from a lot companies yall got purchased receipts l out a lot of money from sheets jewelry notebook with phone charger manicure set blue tube speaker faux fur rug

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Anonymous
map-marker Poughkeepsie, New York

Purchased Kathy Ireland Home 10 pc bedding ensemble King size (Nora) two pillowcases missing, customer service mailing them to me. Thank You .

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missing pillowcases from Kathy Ireland Home 10 pc bedding ensemble King size Nora. Unable to go back to where purchased as we bought it while traveling

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Dorothy B Hzj

Merchandise

Ordered a chandelier received it but extra chain has been on back order for 4 months .. now I dont k is if I and return chandelier .. cant hang without extra chain

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Loss:
$75

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Jordan, New York

Animal abuse

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I was looking for comforters on the Kohls website. Expanding my search, I found that your comforters are sold in many stores.

Quite a few are down. I realize that some are down alternative . I strongly feel that you need to switch to the alternative completely. Have you ever seen how the down is collected?

Birds held by their feet while the feathers are Pulled Out if Their Body!! Can you even imagine how terribly painful and traumatic that is?? The only way it will stop is if companies like yours refuse to carry these products. PLEASE, I beg of you....

there is absolutely no need to abuse birds . The alternatives are just fine.

Do the right thing! Be a leader in your business!

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Cons:
  • Use of down- animal abuse
Barbara C Cvv

COMPLIMENT-GREAT STORY ABOUT MY DAUGHTERS WEDDING GOWN

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My daughter(Erin) saw the gown online immediately wanted it.Only 2 shops in NJ carried it.It was from the 2011 collection I believe k1749,had simple feathers.Her gift from bridesmaids a photographer to take pics on their 3day honeymoon of her jumping in ocean(sadly called gown trashing here in JERSEY)in the beautiful gown.Not only did the gown come out of ocean as perfect as day of wedding.... feathers were perfect,gown still damp in her suitcase she hung it from her deck to dry at home for a week and it rained at home.Still perfect....Now we weren't getting it boxed but when I saw how it held up broke my heart not to have it officially boxed for prosperity.I SHOULD have minded my own business, the dry cleaners wrecked it ...all the feathers fell off ....

I thought something was odd over a month no gown,then they admitted their error,and thought as a gesture of good will ...to sew roses where feathers were.At least they were white roses,I said not necessary it was hideous but they insisted...I paid $125.00 for the boxing ..the roses were free and really looked bad...I was laughing so hard and didn't tell my daughter since it was boxed she would never know and they gave the feathers back in box.

Everytime my daughter visited and looked at box I guess I would grin(to this day I still laugh)finally had to own up to what they did....my writing to you today is to let you know what a terrific gown you made, it survived the Florida ocean but not a NJ DRY CLEANER..I have before and after pics to substantiate this story.... I wish I could have included the pics with this article...even hanging from the deck after the ocean, airline flight wet in her suitcase ...

Hope you enjoy a different story and thank you for taking time to read...the pics were worth a thousand words...

Sincerly, Erins mom...Barbara

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Pros:
  • Perfect gown

Preferred solution: Nothing this is a complimentary message not complaing

User's recommendation: Just store your gown

Lois W Gdt

Worse sheets I have ever purchased in 60 years of housekeeping.

3 years ago, I purchased 2 sets of Kathy Ireland 1,200 count cotton/polyester sheets from Amazon. They were wonderful. Definitely 1,200 count and pretty much wrinkle resistant.

Wanted another set, so I looked on Amazon. They no longer carried them. So, I found them at Walmart.com. On-line, they were described and appeared identical to the ones from Amazon. Wow!!! Was I ever wrong. They are as thin as the old-fashioned handkerchiefs that my dad carried 60 years ago. You can see through them!! My Kleenex is about as thick, no kidding!!They were one big mess of set-in wrinkles, forget wrinkle/resistant!!!

I put them on the bed, then washed them. A nightmare. Wrinkled so badly I had to stand and try to iron them. both sides. Still, the wrinkles would not come out. In addition the ironing was especially hard because they were not cut evenly and by the time I got to the bottom. the was a 4 inch variance.

I got so disgusted trying to iron them, that I wadded them up and threw them out. $60.00 wasted. I'm retired and cannot afford such a waste of money, but refuse to stand and iron the impossible to iron.

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Loss:
$60
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous
map-marker Philadelphia, Pennsylvania

Sold me furniture that was inferior.

PURCHASED A LIVINIG ROOM SET BY kATHY iRELAND , THE PRICE WAS $L400 FOR COACH

LOVESIT. i the cushions not only sank in the middle even though replaced still the same thing.

The cushions do not fit the coach. I seen better fitting sofas in a thirft store.

The material is inferior.

I DON'T KNOW HOW YOU GET AWAY WITH SELLING SUCH SUBSTANDARD FURNITURE.

I WOULD LIKE TO KNOW HOW MANY CUSTOMERS HAD TO TAKE YOU TO COURT TO GET

GET ANY SATISFACTION. MY FURNITURE IS A LITTLE OVER A YEAR OLD. i CAN'T GO OUT AND

GET ANOTHER SET FOR ABOUT 12 YEARS.

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