Kathryn Fagan Enterprises

I strongly recommend that you dont use Kathy enterprise cleaning service.

Kathy is untrustworthy, unreliable, extremely difficult and unkind to work with. I recently fired her because I couldnt handle how mean and unprofessional she is to deal with on a weekly basis.

Angry woman, ripped into passers by not even attending her event.

My daughter got married 90 days ago at the Jupiter civic center Kathryn and my daughter had some issues with various aspects of the wedding and had words. Five days ago while on a business trip in California my new son in law of 90 days had a massive heart attack and died.

When arriving home with her died husband back to Florida my daughter gets a email from Kathryn Fagan and it said and I quote Hey disgusting human being you should be kinder to people especially your mother you ungrateful wench.

by the way speaking of karma, aren't you the one with the dead Husband.Be well evil princess end of quote. I don't care what transpired between Kathryn and my daughter but to write something like that to a girl who just lost her husband is beyond words.As the father who is hurting because his daughter is devastated over her lose I am writing this review to hopefully protect someone else's daughter from dealing with this evil woman.

Only a few short months after being married, my step-daughter’s husband passed away suddenly. Kathryn Fagan was the wedding planner and the ceremony took place at the Jupiter Civic Center.

There were many issues prior to the ceremony. My step-daughter and Kathryn did not get along well to say the least! Upon hearing about my son-in-law passing away (not sure how she knew this), Kathryn sent my step-daughter a message basically stating that it was “karma” that “she was the one with a dead husband” and told her to “sleep well.” This message was sent four days after his death. To say we are hurt, upset, and angry is an understatement.

I have left several voicemails and emails attempting contact to discuss how anyone could be so nasty, but of course, received no response. Do your research and check all reviews before hiring anyone!

Highly Professional Company!! My fiance and i worked together with Kathryn for over a year.

We started in early 2016. When our wedding was cancelled due to the hurricane of October 2016, Kathryn was right there to help us put it all back together 6 months later for NO additional fees. We had to secure the venue on another day and lucky for us, Kathryn was able to handle all those arrangements. The services were great, she was able to help us find several vendors that were reasonable and dependable, like herself.

The food was awesome and our wedding day perfect! We even had the best weather and considering we had to reschedule because of the worst weather, we felt fortunate. There are always going to be situations that do not work out. Weddings are highly stressful.

Things can frequently run behind schedule and that can affect all parties involved. We can speak from experience having our wedding rescheduled by an act of Mother Nature! Who's fault is that? A wedding is a lot of responsibility.

We could not have pulled it together with details that fell into place without Kathy and her Krew. Things we simply didn't know about, items we needed to have and the simplest of decorations. I urge you to make your own conclusion. Do not rely on the opinion of others.

In today's world of social media, much can be distorted. We are forever grateful to know Kathryn Fagan and highly recommend her services.

Thank you! Matt and Lauren

The owner Kathryn Fagan is rude and disrespectful. She yelled at the children at the Civic Center for running around, laughing and playing at a kid friendly beach wedding.

Kathryn accused the parents of not doing their jobs as parents for letting the kids play. Kathryn got in the guests faces with her disrespectful, rude attitude and pulled the bride off the dance floor by her arm to yell at her and wave her hands in her face. Kathryn yelled at a mother and her 7 year old daughter for standing outside the women’s restroom waiting to use it. Kathryn grabbed a 2 year old up by her arm when she walked near her and when confronted about it Kathryn yelled that the parents were not watching their kids, when the father was steps away from the little girl at all times.

Kathryn threatened to shut down the wedding and tried to make the guests leave early. As Kathryn stormed out of the civic center with her husband, multiple guests witnessed her yelling at and hitting her husband. Her behavior and attitude are atrocious and I would not recommend her to anyone. I am beyond shocked and appalled how Kathryn can keep her business open when her customer service is this horrible.

Her saving grace must be her crew.

The crew was great, polite, personable, and almost seemed apologetic and embarrassed by their boss’s behavior, as they should be. I hope the crew can find better jobs aside from working for this awful woman and her sinking ship of a business.

THIS WOMAN WAS INCREDIBLY RUDE AND DISRESPECTFUL! SHE WAS UPSET BECAUSE THERE WERE CHILDREN RUNNING AROUND A CIVIC CENTER, WHO CARES THEY ARE CHILDREN HAVING FUN.

SHE WAS VERY AGGRESSIVE AND THOUGHT SHE HAD THE RIGHT TO CALL PEOPLE NAMES LIKE "WHITE TRASH". SHE WAS YELLING AT THE BRIDE DURING THE RECEPTION IN FRONT OF HER ENTIRE FRIENDS AND FAMILY. THIS WOMAN NEEDS TO BE SHUT DOWN SHE IS JUST THE Evilest LADY THAT COMPLETELY RUINED MY FRIENDS WEDDING. SHE WAS PAID A LOT OF MONEY TO DO A JOB THAT SHE FAILED MISERABLY AT.

JUST A NASTY LADY!!!!!! WOULD NEVER RECOMMEND ANYONE TO USE THIS COMPANY!

Kathryn is so rude and very unprofessional . Not a good company to work with .

Very disrespectful on social media as well .

Makes very *** remarks to others on wedding swip swap (Facebook) GET IT TOGETHER LADY ! Very immature , learn how to run a successful business and get your head out of your *** !

Very dishonest and rude woman. Tried to bribe a bride into using her catering services by telling her that she could only have her chosen wedding date at a venue if she used Kathryn's catering serice otherwise she was going to give the date to another bride.

She was rude and made many rude comments to this bride resulting in the bride losing the venue she had her heart set on. This woman should be ashamed of herself.

This is disgusting that she is bribing people to use her business.

I am sorry to see others post a negative review. we all have bad days and i know first had i am not perfect.

i cannot imagine this company not being responsible for a mistake that was made, if true. I would not continue to do business with anyone who was unreliable or irresponsible. Being a small business owner, those are key! i also know you cannot please all of the people all of the time, so rest assured, there will always be someone who complains.

I would not stake my decision on that of only one other dissatisfied person. See for yourself.

In my haste to review this company's household services, I completely neglected to review the catering aspect of Kathryn Fagan Enterprises, Inc. They have catered a couple of events for me over the past few years and I actually have good things to say! The food was very good and not unreasonably priced, my guests seemed very pleased, and the company will even provide a uniformed person to help with service and clean up, (for an extra fee), which adds a very nice touch. However, there are a few words of caution that you might wish to consider before hiring this company:

1) Be sure that you pay them right away, even if they do not ask. Ms. Fagan will tack on finance charges for late payments. And, should your financial circumstances change (say you lose your job, your spouse dies, or your child starts college, or your dog needs emergency surgery)and you find you have a need to negotiate a payment plan, it will be extremely difficult to work with this company, no matter how long they have known you or what kind of client you have been. In my own experience, I was subject to angry and abusive emails and even a midnight threat call from her ill mannered husband and not-so-silent business partner, Mr. Joseph Anselmo.

2) If you have delicate breakable items, be sure to place them well out of reach. Ms. Fagan's website claims the company has insurance, but it is not the kind of insurance that pays for items that they damage or destroy. In fact, she only once accepted responsibility for breakage of an item (but did not pay; rather attempted to replace it with a poor quality substitute)...usually she would say something such as "maybe your kids broke it", which is highly unlikely since my kids know the importance of HONESTY (unlike Ms. Fagan)and would not hesitate to admit such things.

3)As The Bard so eloquently stated, "all the world's a stage"...therefore maybe you won't mind if details of your personal, financial, and home life are shared with random strangers...but I for one was quite displeased to see that Kathryn Fagan posted details about my life...true and untrue....on the internet for all to see. I believe there is such a thing as "TMI"...(Too Much Information)...the world does not need to know that my dogs had a temporary tick problem, (even if it was caused in part by the failure of Ms. Fagan's employees to properly clean my home)! Also she posted on MY facebook page, under pictures of my 2010 vacation, that I did not pay her for watching my home while I was away in 2010, which is absolutely untrue...but again, she seems to have little regard for TRUTH, which leads me to point #4....

4) If you do have a problem with this company, your options for resolution of the problem are quite limited. In response to my complaint to the BBB, Ms. Fagan did not deny any of the issues (because she could not), but simply stated that my complaint was "false" because I did not want to pay my bill. Perhaps Ms. Fagan lives in an alternate universe, or is just oblivious to the FACTS which can even be substantiated by police reports....the fact is that I waited, with her payment in hand, at the police station (as she told me to do)for over 30 minutes, and she failed to show up. I have told her I would gladly mail her a check if she simply returns items of mine which she possesses without my permission.(including my house keys, tax receipts from donations, and my son's only winter jacket) Anyway, she STILL refuses to return my items, which is basically all I asked for resolution with the BBB. So the case remains unresolved. The catch is, because Kathryn Fagan Enterprises Inc, is not a MEMBER of the BBB, they have limited power to bring about a resolution. She is also not a member of ANY organization that ensures quality control, or ethical standards. So you are truly taking a risk in dealing with this company.

This company worked for me for over 2 years, providing oragnizing, housekeeping, pet and house sitting. Over the years there were instances when things were broken or missing but she refused to take responsibility for them; however this summer there were large expenses incurred as a result of her allowing my dogs to urinate all over my carpets as well as landscaping that died for her failure to contact sprinkler repair in a timely manner as instructed, or to hand water. Also her website claims she will supervise contractors but her failure to do so resulted in paint splattered all over my driveway.

Anyway even with all this I planned to pay her but the bill was very large so I asked for TIME, a payment plan or a settlement. I am a disabled widow on a fixed income. The owner, Kathryn Fagan, became very angry and sent me several abusive emails and text messages before agreeing to a settlement by email, which she subsequently failed to honor. She also had her husband call and threaten me in the middle of the night, and posted slanderous and untrue statements on my facebook page for all to see, violating her own policy of "respect for privacy" which she touts on her website.

Perhaps worst of all, she possesses items of mine which she refuses to return although on 5 separate occasions she promised to do so, always in exchange for money. The first 2 times, I actually paid her ($700 x 2) although the items were not returned. Then I had to sell my son's car to get the rest of the money she demanded but she refused to show up with my items.