Not received the orders yet
Hi Im sokchea on the 15/08/21 i order 6 packs of the socks amount $105, from online store but i havent receive the items yet , so can u give me call thanks.
I recently bought a jumper from Kathmandu Fountangate shopping centre which the feather is coming out from every where and doesn't look clean at all also its getting emtpy.
I have contacted fountangate store to ask their advice and possible way to get my problem fixed, the girl who answered the first time after hearing my concern hanged up on me the second time I tried no one picked up the third time the guy is telling me it's totally normal the feather is coming out even tho I keep emphasizing how its severe and getting empty still keep telling me if the feather doesn't come out it won't keep you warm which is totally nonsense and stupid.. I want an answer please contact me SAP!!!1
Let the company propose a solution
Waiting months for a warranty repair or replacement
I have waited months and I dot think my goal zero item has been sent away yet. Cbf typing more didn't even have a customer support centre open i tell
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I spoke to a sales person yesterday and he told me to bring in my faulty jacket that I reported so I drove all the way from Ashhurst 30min away to bring my jacket in today and a (rude manager Indian fella I charge) of the Kathmandu Palmerston North store or sales...
- Quality product and professional service
An apology and my jacket returned to be resolved as a faulty product
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