Kate Somerville Reviews
263 CLAIMED LOSSES
5 TOTAL REVIEWS
Kate Somerville Reviews
The second I put the product on my skin it started to burn and my face was so red I wish to not receive anymore skin products the two products that did this are: pineapple glow mist and the Kate Somerville moisturizer
Trying to locate product on website-cannot find Sonerville360 Tanning towelettes
Wont return my call to answer my question about not being able to locate a product on their website
Can’t Locate Your Product
I want to order “Somerville 360 Face and Body Self Tanning Towelettes“ and I cannot find them. I have looked everywhere, no exaggeration, and they are all out of stock. I hope you can tell me where I can buy them. Thank You.
Wharton, New Jersey
I di md not receive my purchase I made early/mid March. The replacement delivery that was requested and send did not make it to my house either. I tried calling customer service without success. At this point I would like to cancel my order and get a refund. As I could not get a hold at Kate Somerville customer service I asked my bank to dispute the charges
User's recommendation: Be available via phone.
Kate Somerville Shipping Service
Broken cap on new tube of product
bought it Sat out of state. Got home Sun. Opened it Mon. The nipple on the flip cap that would close into the dispenser opening isn't there meaning (a) the cap won't close and (b) product leaks out. (I bought this size for travel.) Called the company - they want my second born child, proof of purchase (because I spend my whole day looking for ways to scam people), a screen shot of my Sephora account (whatever that means). Their *** QC, their *** CS . . . and no I won't chase around to get them what they want so they can send me new product. I'll just not use their line going forward (too bad - it took me a long time to find an exfoliating product I really liked) and happily spread the word of their response.
Los Angeles, California
Kate Somerville Cleanser
Reason of review
Poor customer service
companies to behave better when an issue is clearly not the consumer's doing, and don't ask the consumer to submit to conditions in order to get resolution.
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