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I can not get my warranty fulfilled and letters are gone from keyboards and does not light up anymore!!!!!!!!!!!!!!!!!!!!!

They said we were suppose to have a 10 year warranty on the 4 I bought. Now you can't get a hold of anyone to fulfill this warranty. I liked it and now I can either go buy one which I shouldn't have to do or if someone out there knows how to get the warranty honored I would love to see it. My letters are barely legible they have either flaked off or worn off and it no longer lights up. They gave me the stickers and they didn't lat either. I am very disappointed. I bought these for my in-laws and it turned into junk. I am so embarrassed.katzsuitland@***.com
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