Kaspersky Lab
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFake web page
- Safe
- Foreign speakers
Preferred solution: Remove PayPal from Kaspersky
User's recommendation: English speakers only
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ahmedabad, GujaratRefund issue
User's recommendation: NOT A GOOD PRODUCT
For help
Preferred solution: Installation support
Refund
Making sure kapersky is working
Tried everything but I can't activate my app
User's recommendation: Think twice. These guys are buried in bureaucracy . Hard to get anyone.
Kaspersky antivirus let my Kaspersky account get hacked, how does that happen?
User's recommendation: this is a highly illegal company everything you read on Google is true stay away from them
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Kuala Lumpur, Kuala LumpurKaspersky endpoint license got problem
Clearance void
- Promised the protection
- Tech support
Preferred solution: You did fix. Thank You. Let’s make sure it’s permanent.
User's recommendation: Notify Kaspersky if you have a problem they do fix.
Activation Code Send me plz
Having issues with being billed without letting me know.
- I was advised about recurring bills
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPending my Order
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Antonio, TexasResolved: Kaspersky is a SCAM, i.e., once you subscribe you will never get rid of them and they keep charging you even several years after cancelling.
Company fixed the issue and I have been provided with partial refund. Kaspersky did not refund me, my bank credited me..
- Used to be the best in the business
- It was a fraudulent transaction on my credit
- I will never use again
- Non existent customer service
- No customer support
Preferred solution: Stop the auto-renewal after cancellation.
User's recommendation: DO NOT PURCHASE. If you have, contact your bank and sign whatever you need to, to stop the annual charges.
No success in your website for refund
- It was a fraudulent transaction on my credit
- Customer service
- No customer support
Preferred solution: Full refund
User's recommendation: Don’t buy
Can’t get through
Preferred solution: Full refund
User's recommendation: Nope
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