KarlLagerfeldParis
KarlLagerfeldParis Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
KarlLagerfeldParis has 1.7 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Take 3 days to resolve the claim and I am waiting,", "Do not purchase their jeans", "Don’t order from karl website", "I love their products", "Don’t call csr".
Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
KarlLagerfeldParis has 1.7 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Take 3 days to resolve the claim and I am waiting,", "Do not purchase their jeans", "Don’t order from karl website", "I love their products", "Don’t call csr".
Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Riverside, California
Waiting for my order
I am waiting for my order almost a month in 10 dias I called 4 times and nobody resolve my claim,I am going to take a trip and I need what I ordered ,please somebody can resolve this issue
Thank you
User's recommendation: Take 3 days to resolve the claim and I am waiting,
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFrustrated I have purchased over 20 items and I am not buying anymore
I sent them three or four emails and finally about 3 days ago I had an email that said sorry we're working on what to do about the problem and it's been another 3 or 4 days and I've not heard anything from them
I wrote to Customer service on email, I told them about the first pair when it happened they asked for more information told me I had a years warranty on them. I sent photos of the broken zipper and the style of jeans, they are a newer style with little patches on the front of Karl and the cat No one got back to me, then I proceeded to write them about the second pair. The zipper is broken and I've never heard anything from the company. No emails, nothing in spam, absolutely nothing.
This was money wasted; the jeans I have are of very poor quality zippers, evidently, I I had mailed a second picture with the broken zipper in the second pair of jeans and they just will not get back to me.
I also filed a review on Karl Lagerfeld, they reached out to me and told me that I would have to speak to somebody in Karl lagerfeld prison division, since they were separate. I I am just speechless over the fact actually I have about 40 items of Karl lagerfeld, I have been on a kick of buying for probably the last four months, the cat logo items but now I am totally turned off
- Do not trust the quality of the clothing and i am disappointed with customer service
Preferred solution: Full refund
User's recommendation: Do not purchase their jeans
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI didn’t receive one of my items
I ordered two purses and I only received one. I would like to know what happened to my other purse. I can't get through whenever I call.
Preferred solution: Deliver product or service ordered
User's recommendation: I love their products
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Newburgh, New York
Ni update on an online order
Very poor updates when you placed an orderNo communication to customers when your order is lost… the email they have on their website is not valid!
I have been trying to call customer service regarding an order that I have not received.
Cant get a live representative!
User's recommendation: Don’t order from karl website
Miami, Florida
Online purchase
Couldnt connect the call due to technical issues by Karl lagerfeld. Ive been trying to contact them since last week because I purchased online, my order never arrived.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Edgewater, Florida
Need a replacement part on new purchased bag
I’m not a fan of being the person who complains but after my first email which included pictures of the 2 tiny missing pieces, I’ve had 6 plus (2 redundant) clearly autogenerated and a number requesting the same style code yadada. I just want to have the parts and I’ll fix it myself
Lets see if I get the parts. Ill keep you posted.
User's recommendation: Don’t call csr
Placed order on June 2nd 2023. I had the merchandise sent to my PO Box 6388 Bronx NY 10451. Fedex delivered part of my package at my door with a picture. Then they left I gotta notice saying on June 1
Nothing at all.
Please help me I placed an order and I only got part of the order. I use a Post Office Box.
They put a package UPS put a package by my door my other package they said was gonna be delivered 610? It wasn't. I've? Been.
Calling the company? All you get The order number is LK excuse me K L2 11370.
All I want is my package is paid for help me. I am so tired of this I'm a custema.
Preferred solution: Deliver product or service ordered
User's recommendation: No.
Hello It would be great if I gain a business...
Hello It would be great if I gain a business partnership team up with karl lagerfeld perfum I have great ideas about scent I have great taste of flavor My partnership deal would be a $1,000,000 (read one million) initial payment to my bank account +51% comission of US american dollars on the volume of sales. The initial payment count as final payment, then it's not decuctible on the comission. Thank you to contact me at jeshurun@***.com with a decision on this offer Thank you
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Why would I want to pay a Taylor $30 to fix a pair of jeans that I paid this much for when they have a year warranty from the company?
A tailor can replace a zipper for around $30.