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Kari Traa

Kari Traa Reviews

www.karitraa.com
What is your customer experience with Kari Traa?

Kari Traa Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Kari Traa has a 1.4 star rating from 1 customer review and consumers are mostly dissatisfied. Recent comments cite dye running on black items, missing discounts, long ordering times, delivery follow-up failures, and high price levels.

Key Takeaways for Future Customers

  • Read Kari Traa reviews for checkout and discount experiences before ordering.
  • Expect possible delivery delays and difficulty contacting customer service.
  • Black garments may bleed dye; consider care and returns policy.

Negative Feedback / Risk Areas

  • Customer complaints about discounts not applied and billing or payment processing issues.
  • Delivery follow-up and slow or unavailable support.
  • Colorfastness problems with black items and high price concerns.

Positive Feedback

Reviewers value product diversity and the exchange, refund and cancellation policy despite service issues.

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Lisa P Kdw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

15% not applied

AI Highlights
  • - I did not receive the 15% first-time discount WELCOMEKT15.
  • - No image of pile pants on the order, and if back ordered I don't want top or bottom.

I've placed an order. I didn't receive the 15% first time customer discount which I applied for using WELCOMEKT15.

Also, there was no picture of the pile pants on the order. If they are back ordered, I don't want either the top or bottom.

Cons:
  • Kinda confusing site

Preferred solution: Price reduction

View full review
Resolved
Hannia Ubu

Resolved: Total lavk of follow-up of deliveries.

AI Highlights
  • - Customer service acknowledged Post Nord issues.
  • - Order placed 17.12 not delivered in time.
  • - Form link not working and phone number hard to find.

The Customer service agent admitted they had issues w Post Nord which they already knew about..something was done after the call but a present ordered 17.12 is not delivered in time for Xmas. It is difficult to find the customer service telephone no.

The link to the form is not working. I will probably not order from this branch again as 2000kr for underwear is quite a lot and the service level should be better.

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martine f Xnd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

REALLY FRUSTRATING. TAKING TOO LONG TO ORDER AND NOT ALLOWING BASICS

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AI Highlights
  • - Order 21018: phone call won't go through.
  • - Card and discount (WelcomeKT15) didn't process.
  • - We need this ASAP; the shipping address should be Lisle.

ORDER # 21018****

telephone call won't go through.

My credit card said didn't go through

discount didn't go through.

RIDICULOUS.

I am trying to get these expensive shirts for my daughter. NOWHERE on your website can you change cc owner address from shipping address so my cc told me it didn't go through.

Although, I GOT A CONFIRMATION CODE IT DID.

Which one is it??

It did not take my discount code of WelcomeKT15 and for all this trouble it should be more of a discount.

NO SITE is so difficult to use!

Can you please get back to me ASAP. My daughter will not be at my shipping address but address in Lisle.

These are elementary questions.

I am sick and this has taken an hour of my time when I need to get all my kids gifts! I will tell my daughter the hassle this has been seeing that these were on her wish list.

User's recommendation: Go somewhere else so you can order in fifteen minutes this has been over an hour of frustration.

View full review
Anonymous
map-marker Toronto, Ontario

Quality issue

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AI Highlights
  • - Dye from black/grey Rose pattern leggings and top leached in wash.
  • - Purchased three sets; other Kari Traa items did not leak; requests a gesture and a reply.
Updated by user Feb 02, 2024

I have not heard from anyone--or received an offer of resolution. There is no phone number for customers to call in Canada so i was forced to leave a message for the General Mgr.

of Sporting Life and am waiting for a response from anyone.

Since this product cost just under three hundred dollars(also bought neck warmer) I am very discouraged that the black dye is not fixed and am nervous to wear with other ski clothes--which means I can only wear it in the city. I think some compensation is in order.

Original review Jan 30, 2024
I have taken care to wash all my Kari Traa undergarments in cold water with mild soap and in spite of this i have noticed the black color coming out of my black and grey Rose pattern leggings and top. i have purchased three sets in total--and have not had a problem with any of the other garments leaking dye.
I was wondering if your company would consider a customer service gesture help with the cost of future purchases of your product? I have so far purchased your product from Red Devil//Sporting Life and most recently from Skis and Bikes and have had no product concerns overall.
Please get back to me on this issue of the black dye leaking when washed.
Robin Burgess
197 Macdonell Ave.
Toronto M6R-2A4

User's recommendation: Do Not buy anything in black--as the dye runs when it hits water.

View full review

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