Kardiel
Kardiel Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review; consumers are mostly dissatisfied. Recent note: "I like the couch but not the one I ordered." Consumers cite high price level and problems with exchange, refund, and cancellation policy.
Positive Feedback
Product appeal was noted by one buyer who liked the couch even though it was the wrong model, as seen in Kardiel reviews.
Negative Feedback / Risk Areas
- Repeated lack of response from customer service and unanswered calls and voicemails.
- Wrong item delivered and difficulty obtaining exchanges or refunds.
- Checkout/payment section failing to load, causing billing and payment issues.
Key Takeaways for Future Customers
- Expect high prices and verify order details before purchase.
- Document all communications and be prepared for slow or missing support when pursuing refunds.
- Consider payment confirmation screenshots if checkout or billing errors occur.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review; consumers are mostly dissatisfied. Recent note: "I like the couch but not the one I ordered." Consumers cite high price level and problems with exchange, refund, and cancellation policy.
Positive Feedback
Product appeal was noted by one buyer who liked the couch even though it was the wrong model, as seen in Kardiel reviews.
Negative Feedback / Risk Areas
- Repeated lack of response from customer service and unanswered calls and voicemails.
- Wrong item delivered and difficulty obtaining exchanges or refunds.
- Checkout/payment section failing to load, causing billing and payment issues.
Key Takeaways for Future Customers
- Expect high prices and verify order details before purchase.
- Document all communications and be prepared for slow or missing support when pursuing refunds.
- Consider payment confirmation screenshots if checkout or billing errors occur.
Turn one complaint into a collective action
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Verified Reviewer
Trying to place order
- - Payment section won't open; unable to place order.
- - Customer service had no answer or callback; please call me to help place the order.
Hi! I'm trying to place an order online and it lets me put in all the shipping information but when it comes to the Payment information it does not open up that section and there is no way for me to proceed.
I would like to place an order. I tried the customer service number but there was no answer and no one has returned my VM.
Perhaps someone could call me to help me place it? Thank you!
Morristown, New Jersey
Wrong sofa delivered
I have called Kardiel at least 20 times and left voicemails at least 10. Have not received response from them. I also sent emails and no response either.
User's recommendation: I like the couch but not the one I ordered.
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